F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,214 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Competitive prices and really friendly and helpful staff. Thank you”

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(Cheltenham) - Posted 2 years ago

“Always very friendly and helpful. Left my watch for a battery fitting and was ready when I returned for collection. Would recommend to friends.”

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(Chesterfield) - Posted 2 years ago

“Always excellent customer service. Beautiful items..”

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Posted 2 years ago

“Already selected a window item,but when greeted straight away by eye contact led me to her counter & as she thought the chain looked shorter than as described she then measured it for a present.Then I had time to look in the display case and saw something else that I thought my daughter-in-law would like better reduced & rose gold my ideal gift & bargain price. I was very pleased.in and out in less than 30minutes.”

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(Crystal Peaks) - Posted 2 years ago

“Staff were very helpful and showed a lot of patience,as I feel I might have confused them slightly as to which wrist watch I required.Both the guarantee conditions were explained,and they said if there were any problems go back to the shop and the problem will be solved.The staff were also very jolly,it was a pleasure to shop there.The shop in question is in Newport SEast Wales.”

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(Newport) - Posted 2 years ago

“Professional friendly staff at Oxford cowley branch”

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(Cowley) - Posted 2 years ago

“Excellent 👌”

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(Camberley) - Posted 2 years ago

“Versuri good”

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(Bradford) - Posted 2 years ago

“Always a friendly service. Lovely shop with lots of choice. Thank you for the excellent service.”

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(Gosport) - Posted 2 years ago

“Helpful, knowledgeable assistant. Sorted things out very quickly”

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(Taunton) - Posted 2 years ago

“Staff were wonderful so obliging and nothing was too much trouble. Excellent service”

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(Manchester) - Posted 2 years ago

“Very friendly staff, the item that I was after was found in no time, good price and ver happy with the purchase.”

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(Walsall) - Posted 2 years ago

“brilliant service.”

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(Havant) - Posted 2 years ago

“Ordered a bracelet online for in-store collection. Arrived on time, and store staff were very friendly and helpful, when collected.”

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(Newport) - Posted 2 years ago

“Excellent service from Jason in the Stevenage Waiting for my 2 rings to come into store as I am very undecided which one to choose 🤔😊 Thank you”

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(Stevenage) - Posted 2 years ago

“The staff members were extremely helpful and friendly. Nothing was too much trouble”

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(Banbury) - Posted 2 years ago

“Quick and courteous service.”

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(Wolverhampton) - Posted 2 years ago

“Good service as usual, no complaints very friendly staff”

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(Crystal Peaks) - Posted 2 years ago

“Very pleasant staff, happy to serve with a smile, and no feeling of being rushed Great shopping experience from start to finish”

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(Yate) - Posted 2 years ago

“Only poooed in field a battery change in my watch l, but they did it swiftly so really happy”

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(Trowbridge) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,214 reviews