F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,214 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“I purchased a watch for my mum as a Christmas present. The watch was a great price in the sale. Beautiful watch that I know my mum will love. The lady that served me in the Dunstable store was very welcoming and helpful.”

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(Dunstable) - Posted 2 years ago

“Excellent and friendly service in your Hastings (East Sussex) store from all of the staff. I would definitely recommend this shop and staff.”

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(Hastings) - Posted 2 years ago

“Staffs were very caring. He advised us about our watch and how to protect it from water also talked about other latest watch. Asked about our wellbeing. One of the staff offered my husband to sit on a chair. She also asked him whether he is ok. It's a good experience in the shop.”

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(Slough) - Posted 2 years ago

“Very amazing service”

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(Southampton) - Posted 2 years ago

“We went in looking for a new wedding band for my wife. The staff could not be more attentive to our needs. Catherine (Ashford store) knew what my wife was looking for after trying on a few rings. She bought out a selection that she may like. We ended up purchasing on the spot.”

F.Hinds 5 star review on 1st November 2023

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(Ashford) - Posted 2 years ago

“Very friendly and helpful staff.”

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(Braintree) - Posted 2 years ago

“Very helpful”

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(Tonbridge) - Posted 2 years ago

“Helpful friendly staff. Never had to wait too long to be served”

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(Cowley) - Posted 2 years ago

“Polite, helpful & efficient staff plus reasonable prices”

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(Clacton-on-Sea) - Posted 2 years ago

“As I brought 2 rings in to be adjusted, I think it is more appropriate to review your service once I have them back when hopefully they will fit.”

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(Fleet) - Posted 2 years ago

“Very helpful member of staff. As always pleasure to visit store.”

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(Tonbridge) - Posted 2 years ago

“Thank u for your lovely service”

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(Walsall) - Posted 2 years ago

“Very knowledgeable lady who explained all the options available for my chain repair and respective prices. Fixed it within half an hour. Very good service”

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(Crawley) - Posted 2 years ago

“The seller was so friendly and helpful.”

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(Manchester) - Posted 2 years ago

“very pleased with the service”

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(Hertford) - Posted 2 years ago

“The staff are always very helpful and friendly, we get the personal service which make a big difference”

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(Fleet) - Posted 2 years ago

“Called in to sell some scrap gold. Received a really good price which we were happy to accept. Bought a new gold chain and an alarm clock. Karen G who served us was friendly, efficient and professional and we were very happy with the whole process.”

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(Boston) - Posted 2 years ago

“Extremely helpful and friendly service 😊”

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(Camberley) - Posted 2 years ago

“The lady who served me was brilliant - very helpful and found a solution that should really help. Thank you! It's the help I've been needing for ages and you've hopefully solved it!”

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(Thurrock) - Posted 2 years ago

“Efficient, pleasant service”

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(Cowley) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,214 reviews