F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,389 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,389 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 5th October 2026

3127

Anonymous

Anonymous // 01/01/2019

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“Very happy with the service regarding about ordering watches in store, and precise on which day, I come to collect.”

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(Barnstaple) - Posted 2 years ago

“Took some watches to have batteries fitted. Staff helpful and friendly.”

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(Worthing) - Posted 2 years ago

“Very good service”

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(Wellingborough) - Posted 2 years ago

“As soon as we entered the shop we were both greeted with a smile and everything we asked for was no trouble at all.”

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(Cowley) - Posted 2 years ago

“Friendly staff, please with my purchase”

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(Darlington) - Posted 2 years ago

“Lady we purchased the watch from was so helpful kind and lovely but the lady we have collected from was quite rude and came across very unhelpful. We know everyone has a bad day but this was awkward”

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(Ipswich) - Posted 2 years ago

“4.11.23 1324pm as i already knew what i was searching for, having discussed my purchase with a valued family member several months prior to my purchase, i found that it was a pretty much straightforward process as to going about my purchase. excellent service. many thanks.”

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(Bury) - Posted 2 years ago

“Very friendly and helpful staff much appreciated thank you very much”

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(Middlesbrough) - Posted 2 years ago

“Very good and knowledgeable and so friendly”

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(Bradford) - Posted 2 years ago

“Very helpful, informative and efficient. Thank you.”

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(Wellingborough) - Posted 2 years ago

“Lady who served us was absolutely brilliant and she is a credit to your company”

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Posted 2 years ago

“Very good in terms of communication and also very friendly experience.”

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(Dartford) - Posted 2 years ago

“The service we received today when my daughter had her ears pierced for the first time was outstanding ,the lady was both professional and kind and reassuring to my daughter excellent service would highly recommend F. Hinds for ear piercing.”

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(Taunton) - Posted 2 years ago

“Very helpful staff member, new what she was talking about”

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(Havant) - Posted 2 years ago

“Looked after well.”

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(Newport) - Posted 2 years ago

“Good service 👍”

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(High Wycombe) - Posted 2 years ago

“Item arrived as advised, staff contacted me as requested and friendly in store.”

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(Dartford) - Posted 2 years ago

“Today I was assisted by Leon in the Crawley store, he was absolutely amazing, he periced my ears and made me feel so comfortable. Brilliant service.”

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(Crawley) - Posted 2 years ago

“Very helpful every time and I very happy with my purchase thank you 😊”

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(Norwich) - Posted 2 years ago

“I bought a watch which I immediately realised was not right for me. A return was easy with a full refund. I will definitely use them again.”

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(Bexhill-on-Sea) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,389 reviews