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F.Hinds Reviews

4.9 Rating 62,326 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,326 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Good customer service
Helpful Report
(Burton Upon Trent) - Posted 2 years ago
The staff were very friendly and helpful
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(Stockton-on-Tees) - Posted 2 years ago
Helpful, friendly and efficient
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(Barnstaple) - Posted 2 years ago
Friendly, polite and very helpful staff.
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(Cwmbran) - Posted 2 years ago
I was told that I would get a phone call when my watch came back to the shop. Unfortunately this did not happen and I had to phone to get an update and was told that my watch was already in Hinds Jewellery shop. It would have been nice to know that it was back ready for me to collect.
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(Fleet) - Posted 2 years ago
Friendly helpful staff. Good quality goods.
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(Solihull) - Posted 2 years ago
Very good and friendly, and cheerful, with full explanation as to possible result.
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(Gosport) - Posted 2 years ago
The 2 Staff members were so incredibly kind and helpful. I can't remember their names which doesn't help but both female. 1 lady had glasses and the other one had lots of ear piercings. The 1 with ear piercings was the 1 who served me on the till if you do have their names on their transactions whilst serving. Explaining andralock earrings to me as an alternative to lebret earrings as that was what I came in to buy for my little girl but staff members told me that they are only sold as singular ( could this be looked into for buying as pairs for the future ? ) I actually left with 2 pairs of andralock earrings for my little girl. Thankyou for your time today girls it was so nice to have some help. I hope this gets back to you ☺️
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(Cwmbran) - Posted 2 years ago
Excellent service
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(Bradford) - Posted 2 years ago
I got my watch on Wednesday.the man behind till was very helpful. I'm very happy with my watch especially for the price.
F.Hinds 5 star review on 3rd November 2023
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Posted 2 years ago
Only popped in to have a new watch battery fitted, very helpful staff, fitted it while I waited.
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(Hereford) - Posted 2 years ago
Staff very helpful and pleasant. All in all they were brilliant.
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(Wakefield) - Posted 2 years ago
Knowledgeable staff helped direct me to best choice product. Very pleased with purchase.
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Posted 2 years ago
Staff are very welcoming and friendly
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(Worthing) - Posted 2 years ago
They ladies who served us were so kind and caring, couldn’t have been served by kinder people
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(Dartford) - Posted 2 years ago
Nice collection of watches
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(Crawley) - Posted 2 years ago
Very helpful staff. Would have given 5* but had long wait to see somebody
Helpful Report
(Basingstoke) - Posted 2 years ago
Very pleasant and helpful staff
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(Fleet) - Posted 2 years ago
Excellent service from the product to the sales person
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(Weston-super-Mare) - Posted 2 years ago
Shop was busy a lady came out and served us very polite and good service
Helpful Report
(Exeter) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,326 reviews