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F.Hinds Reviews

4.9 Rating 62,266 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,266 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Anonymous
Anonymous  // 01/01/2019
The counter assistant was nice and friendly but I wasn't pleased that they weren't able to just do a straight swap for faulty jewellery that was a couple of days over the 28 days, surely this is not the same policy as its not for a refund.
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(Barnstaple) - Posted 2 years ago
Great welcome and all my needs taken care of. Required a new battery for 2 watches which were replaced within 15-20 mins whilst I continued my shopping. Great service.
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(Merthyr Tydfil) - Posted 2 years ago
Very helpful and friendly service 😊
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Posted 2 years ago
Staff were so polite and helpful, and efficient in all aspects in our purchase today.
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(Manchester) - Posted 2 years ago
Lovely assistant. When we left ,went to the engraver down the road as we needed the necklaces and he ruined them . Couldnt care less. I feel like I have just waisted £ioo.oo
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(Yeovil) - Posted 2 years ago
You are always extremely professional in your knowledge and advice and you can see you are all very customer focused. It's a pleasure to shop with you.
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(Braintree) - Posted 2 years ago
Staff very helpful, smiley, did not feel like it was a chore helping you decide. Would use again.
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(Huddersfield) - Posted 2 years ago
Efficient helpful service
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(Horsham) - Posted 2 years ago
Very helpful staff, plenty of choice and reasonable prices.
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(Great Yarmouth) - Posted 2 years ago
Visited Wakefield shop to get watch for up and coming birthday . 3 in mind. And got to view all 3. No rush and staff were happy to help, and wait till I had decided the one I liked best.
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(Wakefield) - Posted 2 years ago
Nice staff helpful and caring
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(Aldershot) - Posted 2 years ago
Was a very pleasant and personal, from the moment we was looking in the window all the way through to the collection.
F.Hinds 5 star review on 3rd November 2023
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(Staines-upon-Thames) - Posted 2 years ago
Very pleasant and attentive staff and they had exactly what we wanted
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(Uxbridge) - Posted 2 years ago
Very helpful both ladies always very helpful
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(Staines-upon-Thames) - Posted 2 years ago
Lovely staff. Just an issue with finding an item I wanted to view which computer said was in store, but it wasn't.
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Posted 2 years ago
I use Hinds in Dover for all of my jewellery needs, I like how friendly and welcoming your staff are. They are so knowledgeable and helpful and give you as much or as little information as you require. Your made to feel so welcome. And nothing is to much trouble. Your jewellery is amazing too. Any adjustments your staff again are so helpful and explain the process in full. I strongly recommend you. Many thanks
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(Dover) - Posted 2 years ago
The assistant was very helpful and professional. We completed our purchase hassle free and very quick .
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(Milton Keynes) - Posted 2 years ago
F. Hinds is a remarkable place. Where you can find amazing, prestige watches, all for the price of a family meal. Managed by the most wonderful, polite and respectful group of ladies I have come across in a while. I have had the pleasure to meet them all and every experience I've had can never be replaced. On my behalf it is the best place to buy your first watch. So please do yourself a favour and visit F.Hinds at Woking, 29 Wolsey Walk, GU21 6XX. I wish you all the best to whoever reads this, Thank You. Kind Regards.
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(Woking) - Posted 2 years ago
Super friendly and helpful, very good experience!
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(Huddersfield) - Posted 2 years ago
Changed watch battery. Lifetime battery offer was too good to pass up. Being able to do the watch in store in an hour was also really excellent.
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(Darlington) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,266 reviews