F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,214 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“Price was good.Lady looked after me very well,and wished each other a merry Christmas.”

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(Peterborough) - Posted 2 years ago

“Very helpful staff and gave great advice. Thank you”

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(Derby) - Posted 2 years ago

“Very kind and friendly and quick service”

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(Staines-upon-Thames) - Posted 2 years ago

“The staff were very helpful in helping me choose a watch and my wife had her ear pierced they took such care”

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(Swansea) - Posted 2 years ago

“Very efficient service replacing watch strap. Thank you”

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(Berkshire) - Posted 2 years ago

“Lovely ladies behind the counter, quick efficient service and beautiful product.”

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Posted 2 years ago

“Great customer service”

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(Wolverhampton) - Posted 2 years ago

“Such a pleasant experience in your shop. Assistant was so pleasant and helpful.”

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(Darlington) - Posted 2 years ago

“Very good they did very great job”

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(Boston) - Posted 2 years ago

“Very helpful, and they found exactly what I needed while giving me good advice. Would recommend!”

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(Ramsgate) - Posted 2 years ago

“Very friendly and nice, shopped here a few times”

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(Ramsgate) - Posted 2 years ago

“Reasonably priced, friendly efficient staff.”

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(Liverpool) - Posted 2 years ago

“polite efficient friendly service”

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(Dartford) - Posted 2 years ago

“Good service thank you.”

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(Torquay) - Posted 2 years ago

“Colleges very polite helpfully nothing to much trouble amazing 👏 😉 well-done”

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(Wrexham) - Posted 2 years ago

“Met with politeness. No problem”

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(Horsham) - Posted 2 years ago

“Really helpful and friendly staff, quick service”

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(Great Yarmouth) - Posted 2 years ago

“This order for a Seko watch was due to be collected from the Chelmley Wood store on November 1st 2023.I rang the store to see if the watch was ready for collection and was told it was not there and would not be delivered to the store until next week. I then contacted customer services to be told the watch was at the store after calling the store again I was told by the gentleman who previously answered the watch was there and he had made a mistake.During collection from the store the watch needed to be adjusted and after adjustment I was about to pay when I discovered there was no presentation box.I was told there was no box due to this watch was not normally stocked at the store.I refused to accept the watch without a box and then a Seiko box was found.The service on this occasion was not up to standard.”

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(Birmingham) - Posted 2 years ago

“Love the product quality and the assistant was very helpful.👍🏽”

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(Waltham Cross) - Posted 2 years ago

“Very helpful staff, nothing was to much trouble. Refreshing to have such good customer service”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,214 reviews