F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,214 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“Very good service”

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(Clacton-on-Sea) - Posted 2 years ago

“Young lady very helpful”

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Posted 2 years ago

“Brilliant , great service and very helpful”

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(Gloucester) - Posted 2 years ago

“Very professional staff and good collection”

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(Berkshire) - Posted 2 years ago

“Very friendly and helpful, thank you 🙂”

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(Chippenham) - Posted 2 years ago

“Great customer service. Didn't have long to wait before being seen. Staff presented well name tags. What I've come to like and enjoy with F hinds consistency”

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(Horsham) - Posted 2 years ago

“Really polite and very helpful ladies excellent service”

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(Dartford) - Posted 2 years ago

“Lady who dealt with me was very pleasant and helpful,”

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(Havant) - Posted 2 years ago

“Excellent, very friendly and helpful staff.”

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(Stockton-on-Tees) - Posted 2 years ago

“Brilliant service, really nice helpful staff and a good choice of Radley watches to choose fro”

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(Patchway) - Posted 2 years ago

“the woman who served me was fantastic. very helpful. I'd recommend your stores to anyone”

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(Norwich) - Posted 2 years ago

“Needed battery replacement for pocket watch. Offered option to have lifetime battery replacement. Good service and friendly staff”

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(Tonbridge) - Posted 2 years ago

“Our sales lady made the effort to bring more Beatrix Potter figurines down from the stockroom that where not on display in the window We where very impressed”

F.Hinds 5 star review on 1st November 2023

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(Bury) - Posted 2 years ago

“Very helpful and kind new what they were doing many thanks paul”

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(Cwmbran) - Posted 2 years ago

“Very friendly members of staff”

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Posted 2 years ago

“Great service and excellent customer care”

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(Ramsgate) - Posted 2 years ago

“I called in at the Chippenham branch to look at christening bangles. The lady that served me was very good, asked me who it was for and the occasion. She showed me a good selection and I chose a suitable bangle and also arranged for it to be engraved at a modest extra cost. The whole experience was very good.”

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(Chippenham) - Posted 2 years ago

“Came to Hinds for a new watch battery, the lady was very helpful and polite. Store was busy so that's a good sign.”

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(Great Yarmouth) - Posted 2 years ago

“Fantactic service staff were brilliant”

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(Boston) - Posted 2 years ago

“Very helpful and was able to get what l wanted very good service”

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(Dover) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,214 reviews