F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

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“Very helpful.”

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(Horsham) - Posted 2 years ago

“Excellent service 10 out of 10”

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(Torquay) - Posted 2 years ago

“I walked into the Reading shop and was impressed with the fast friendly efficient service, a nice visit with good customer service. thank you”

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(Reading) - Posted 2 years ago

“F Hinds is my go to place for jewellery and watches etc. Today I needed some links removed from a watch that had been a gift and a new battery in another watch. As is ever the case, my needs were dealt with quickly, efficiently and politely. I recommend F Hinds to everyone.”

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(Wellingborough) - Posted 2 years ago

“Very friendly and helpful staff.”

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(Chesterfield) - Posted 2 years ago

“I needed a new leather strap for my watch. A very nice assistant helped me choose it, fitted it and changed the buckle from the old strap very quickly. Very pleasant excellent service.”

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(Stroud) - Posted 2 years ago

“The staff were very helpful. We got what we wanted at a nice price. The shop was very clean and well lit. It was easy to see and inspect the item we brought”

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(Clacton-on-Sea) - Posted 2 years ago

“All I did was drop a watch in to have battery replaced under Lifetime Battery deal, picked it up a little later. No fuss, no bother.”

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(Redditch) - Posted 2 years ago

“Very helpful and knowledgeable staff who advised us on purchase if a wrist watch.”

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Posted 2 years ago

“Visited today as I was Xmas shopping with my son, for him. We'd been around Dalton Park and bought a few things and had a small amount still to spend so stopped by purely by chance. He's never had jewellery before and caught his eyes on a necklace and ring and as we were looking and chatting a staff member came over and asked if we needed anything so we said yes please! I think the lady is called June and she was really really helpful, my son tried on the necklace and she helped with different ring sizes. Friendly, chatty, told me about the offer for a £10 gift card, which I received. We chatted at the till about nannas and how they spoil grandkids and how she's about to gain an (adopted) granddaughter and shared her excitement. Great experience from start to finish”

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Posted 2 years ago

“The staff were very helpful and friendly iam very happy with my items will be back”

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(Newport) - Posted 2 years ago

“Staff very friendly and helpful”

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(Newport) - Posted 2 years ago

“Customer service was fabulous didn’t wait to long and everything was explained to us so thank you”

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(Manchester) - Posted 2 years ago

“Was only to get replacement watch battery but staff were helpful and friendly. Excellent customer service”

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(Newport) - Posted 2 years ago

“Very helpful and friendly service”

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(Exeter) - Posted 2 years ago

“Superb customer service. I was unsure if my ring was able to be resized due to engraving all the way round and was assured nothing would be done without me agreeing to it. Have just collected my ring and it was able to be resized without losing any of the engraving and has been done to such a high standard I'm so pleased with it. Its also been polished and looks all shiny and new. Thank you for all your help.”

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(Ramsgate) - Posted 2 years ago

“Very helpful staff at the Cwmbran store Sam was very good at changing the watch battery, and very informative could not do enough for us when choosing the sapphire & opal pendant will go back to the store in the future. Thank You very much for all your help.”

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(Cwmbran) - Posted 2 years ago

“I went to the letchworth FHinds to get my engagement ring resized, the ladies in there were so lovely and helpful! They were very friendly and completely understood my concerns about not having my ring for a while. Fantastic service in there!”

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(Letchworth Garden City) - Posted 2 years ago

“Nice products good service”

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(Weston-super-Mare) - Posted 2 years ago

“Staff in the store were very knowledgeable, friendly and helpful. Cannot fault them, whole buying experience was clearly explained and simple. Happy customer !”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews