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F.Hinds Reviews

4.9 Rating 62,216 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,216 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website
Excellent and personable staff.
Helpful Report
(Dartford) - Posted 2 years ago
Helpful & Polite
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Posted 2 years ago
Very pleasant & helpful member of staff
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(Barnstaple) - Posted 2 years ago
Very helpful and friendly staff nothing was to much trouble for them
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(Trowbridge) - Posted 2 years ago
Yes very pleased in my exchange staff are very friendly and helpful. Would definately shop there again. Thankyou.
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(Basildon) - Posted 2 years ago
Only went in for a watch strap but lady assistant showed me all the leather straps they had. Very good price and selection.
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(Torquay) - Posted 2 years ago
Website easy to navigate. Order arrived quickly and shop rang to let me know when it was available to collect. Staff in store friendly and polite.
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(Ipswich) - Posted 2 years ago
Very pleasant staff who were polite and efficient
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(Brierley Hill) - Posted 2 years ago
Polite engagement and no fault with service.
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(Staines-upon-Thames) - Posted 2 years ago
Popped in today to get the battery replaced in my watch. The ladies who served me couldn’t have been more helpful. I left my watch, went to do some shopping and when I came back it was all done and the watch set to the right time and date. Excellent service, thank you.
Helpful Report
(Torquay) - Posted 2 years ago
I have just collected a watch which I had ordered on line and was delivered into store. The service from ordering to collection was spot on. The watch arrived a day or two ahead of the due date and the service in the shop was efficient and friendly. Well done 👏
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(Evesham) - Posted 2 years ago
Excellent experience, very well treated and all the staff were kindly with my wife and I. Thanks
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(Southampton) - Posted 2 years ago
Was really helpful nothing was too much trouble
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(Crystal Peaks) - Posted 2 years ago
Friendly service very polite
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(Sittingbourne) - Posted 2 years ago
Excellent service and friendly staff always willing to help. Would always recommend to friends
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(Liverpool) - Posted 2 years ago
Happy and cheerful staff , made aware of my peering at window. And made a purchase.
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(Southampton) - Posted 2 years ago
A very professional service a polite and helpful service very recommend will not hesitate using again
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(Wellingborough) - Posted 2 years ago
The 2 lady sales assistants in the Broad Street Mall, Reading were extremely helpful, very polite, and very sociable, there assistance was really appreciated, we will certainly go there again
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(Slough) - Posted 2 years ago
Very helpful and efficient service.
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(Bromsgrove) - Posted 2 years ago
The lady that served us was really helpful and happy, a lovely person to deal with. Love using this shop as all the staff are so welcoming.
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(Havant) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,216 reviews