F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service at the Hertford branch.”

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(Hertford) - Posted 2 years ago

“Visited merthyr tydfil shop today ti gave my battery changed in my watch staff always happy to help”

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(Merthyr Tydfil) - Posted 2 years ago

“My wife and I find Hinds a very good jewellers to go to when we need good jewellery for ourselves and gifts. The service we receive in Stevenage shop has been very good and friendly.”

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(Stevenage) - Posted 2 years ago

“Friendly and welcoming. Very helpful. No rush. A delight to be in the shop. Not at all pushy.”

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(Solihull) - Posted 2 years ago

“Excellent and very helpful”

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(Ipswich) - Posted 2 years ago

“All three staff we met on Thursday 26 October were brilliant, friendly and knowledgable. A pleasure to shop there”

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(Thurrock) - Posted 2 years ago

“The staff at Chapelle's (Springfields, Spalding) were very friendly and knowledgeable about the product we went to buy. Lovely friendly atmosphere. Will definitely shop there again”

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Posted 2 years ago

“Very friendly staff. Great customer service.”

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(Redditch) - Posted 2 years ago

“A very friendly attitude towards customer with good advice when needed and not being rushed in store.”

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(Shrewsbury) - Posted 2 years ago

“The only my reason I have given you a 4* instead of a 5* is The service I received was great, but I ordered an extra item that you did not have in stock, I paid for it in advance. I was told it would be in within a week, but we are now at 2 weeks and I have heard nothing.”

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(Harlow) - Posted 2 years ago

“The person who served us was very helpful and knowledgeable without presenting or pushing items which were more expensive or different from the type of ring we were looking for. As a result, the whole experience of shopping in F. Hinds, Worthing, was pleasantly enjoyable.”

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(Worthing) - Posted 2 years ago

“I couldn't of asked for more the staff were friendly helpful in what was a very upsetting time for me will definitely be going back”

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(Stroud) - Posted 2 years ago

“Helpful polite assistants, shop has lovely gifts very pleased.”

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(Coventry) - Posted 2 years ago

“Great friendly service”

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(Weymouth) - Posted 2 years ago

“Lovely gift”

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Posted 2 years ago

“Friendly helpful staff.”

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Posted 2 years ago

“Both my wife and I were very pleased with our visit to F.Hinds. The assistant was very helpful with the Bulova watch my wife had seen. The questions we asked were answered confidently and all the information we needed was gone through thoroughly. We came away very happy with our purchase.”

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Posted 2 years ago

“Loved the friendly greetings and the professionalism of the staff. I've interacted with the team on the phone and face to face. Each time, they were very helpful. The prices were reasonable and the range of products offered at the store and online is excellent. The team seem knowledgeable.”

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(Thurrock) - Posted 2 years ago

“The staff were very friendly and efficient. I was in and out very quickly.”

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(Berkshire) - Posted 2 years ago

“The assistant that served me was very helpful nothing was to much trouble. Definitely shop at Hinds again.”

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(Clacton-on-Sea) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews