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F.Hinds Reviews

4.9 Rating 62,216 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,216 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Brilliant
Helpful Report
(Trowbridge) - Posted 2 years ago
Had to wait a short time as very busy but shows how popular they are!
Helpful Report
(Barnstaple) - Posted 2 years ago
Second time I have used the ear piercing service for my two daughters on differentoccasions. Same lady, same wonderful service (which is the reason I went back). Process was talked through with my daughter and what to expect, which immediately put her at ease. There appointment was prompt, efficient and friendly. I can highly recommend and would definitely use this service again.
F.Hinds 5 star review on 28th October 2023
Helpful Report
(Southampton) - Posted 2 years ago
Great replacement for my wife.
Helpful Report
Posted 2 years ago
I went in looking for a sleeper earring to go at the top of my ear and after having a chat with them they recommended me have a flat back which I did go for in the end and they kindly put it in do me too
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(Trowbridge) - Posted 2 years ago
Friendly staff quick service
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(Cheltenham) - Posted 2 years ago
the lady who served us was so helpful and patient with me sorting out a watch strap she has served us in the past and is very nice
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(Great Yarmouth) - Posted 2 years ago
The staff were very helpful and polite.
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(Dunstable) - Posted 2 years ago
Quick and patient service
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(Milton Keynes) - Posted 2 years ago
Had purchased battery for life initially so when this watch had stopped I only had to take it in to renew the battery for free. Excellent service.
Helpful Report
(Carmarthen) - Posted 2 years ago
We took our 7 year old daughter to Hinds weymouth, to have her ears pierced by Abby, the staff were very freindly and proffesional, Abby who carried out the Piercing was very gentle and you could tell she was experienced! At the end our 7 year old was given a certificate and teddy which was a lovely touch. Whilst we were there we deiced to buy a nice diamond ring too.. all in all very pleased and will be back again. Mike Knott,
Helpful Report
(Weymouth) - Posted 2 years ago
I am very happy with the service, F.Hinds team got customer care and I love to buy at F.Hinds for good
Helpful Report
(Shrewsbury) - Posted 2 years ago
Always had excellent service,thankyou
Helpful Report
(Basingstoke) - Posted 2 years ago
Staff were very friendly and informative about the products and helped me choose an 18th gift that she loved
Helpful Report
(Stockport) - Posted 2 years ago
Friendly helpful service. Reasonable prices.
Helpful Report
Posted 2 years ago
I was pleased with the service. The staff were very helpful and extremely pleasant
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(Staines-upon-Thames) - Posted 2 years ago
I find the staff absolutely lovely they are helpful and nothing is too much and your jewellery is so much better than the rubbish sold at warren james keep up the good work
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(Sittingbourne) - Posted 2 years ago
Very pleased with the service and the efficient staff. Thank you
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(Darlington) - Posted 2 years ago
Thank you. Very kind staff.Thank you to the lady who helped me choose the most beautiful earrings.
Helpful Report
(High Wycombe) - Posted 2 years ago
Very helpful with friendly staff
Helpful Report
(Milton Keynes) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,216 reviews