F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing service and very helpful! The lovely lady informed me how to look after my necklace and told me my ring size, which was very helpful as I have been guessing it this whole time! I love shopping in jewellery stores and F.Hinds is by far the best I've been too. The jewellery there is absolutely gorgeous, I could spend hours at the window itself just fighting myself not to actually buy anything 😂 And cave in anyway 😂”

F.Hinds 5 star review on 27th October 2023

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(Havant) - Posted 2 years ago

“Very helpful staff”

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Posted 2 years ago

“Very polite and helpful staff”

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Posted 2 years ago

“We do like F Hinds the jewellers staff at eagles meadow are knowledgeable and polite it's good to call on places today with happy staff and quality products.....”

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(Wrexham) - Posted 2 years ago

“Popped in to get my watch battery changed as it was quiet in the shop. I was served by a very pleasant and helpful young gentleman, an asset to your store.”

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(Redditch) - Posted 2 years ago

“Very good service helped us with exactly what we wanted”

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(Gosport) - Posted 2 years ago

“Lovely products but had to ring to store to see if my order had arrived. Only to find out it was ready for collection the previous day but no one had called or emailed me.This lost you one star. But other than that I love my new ring thank you.”

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(Sheffield) - Posted 2 years ago

“excellent service, was greeted and served by the manager straight away. and recieved great advice on my purchase”

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(Slough) - Posted 2 years ago

“Helpful, knowledgeable about the product we were interested in, understanding, courteous, respectful and focused on giving us a good and assuring service. The staff we spoke to did not attempt to sell us anything but concentrated on finding out what we were looking for and making the best decision to meet the best product in our price range. All questions were answered which enabled us to make the choice to meet our aspiration. Both my wife and I recommend F Hinds for product quality, price range and excellent staff who had our interest at the center of the transaction. Thank you very much to all concerned. Colin Boyce.”

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(Scunthorpe) - Posted 2 years ago

“Amazing customer service, very helpful staff.”

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Posted 2 years ago

“the customer service was very helpful, friendly and accommodating to my requests.”

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(Patchway) - Posted 2 years ago

“I found the assistance very helpful and will come back to your shop again.”

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(Southampton) - Posted 2 years ago

“Excellent service”

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(Chippenham) - Posted 2 years ago

“Great service as always”

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(Staines-upon-Thames) - Posted 2 years ago

“The Customer service was excellent.”

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(Luton) - Posted 2 years ago

“I feel so bad as I didn’t get the ladies name who served me as she literally gave me the best customer service I’ve ever experienced! So professional, knew her products , listen to what I needed and went well above to ensure everything was perfect ! Thank you”

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(Norwich) - Posted 2 years ago

“The store was well presented. The sales assistant that dealt with me was very helpful and patient, while I was making my decision for a wedding present.”

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(Ramsgate) - Posted 2 years ago

“Good service”

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(Staines-upon-Thames) - Posted 2 years ago

“Fantastic customer service!”

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(Fleet) - Posted 2 years ago

“It’s nice to be assisted by pleasant,helpful and knowledgeable staff.”

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(Chippenham) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews