F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website

F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent old fashioned service, refreshing and excellent value for money.”

Helpful Report

(London) - Posted 2 years ago

“I asked for a replacement battery for my Tag Heuer watch and was sorted out and on my way within 10 minutes. The lifetime guarantee is a real bonus too. I always get great service at F.Hinds Staines.”

Helpful Report

(Staines-upon-Thames) - Posted 2 years ago

“A very good shopping experience, assistant couldn't be more helpful 👍”

Helpful Report

(Milton Keynes) - Posted 2 years ago

“Very helpful staff , nice range of wedding rings”

Helpful Report

(Blackpool) - Posted 2 years ago

“Helpful staff and quick return of my item that was repaired”

Helpful Report

(Braintree) - Posted 2 years ago

“Very Good the best”

Helpful Report

Posted 2 years ago

“Excellent service, I will shop there again.”

Helpful Report

(Ipswich) - Posted 2 years ago

““Lady did very nice ear piercing “. “but other staff wasn’t friendly at all, my niece was about to sit on a chair and she is only 10 that lady said don’t sit so what if she sat on chair. That lady can’t do this behaviour with customers we were customers there I didn’t like her at all the way she said and treated us she never gave any smile but I didn’t say anything cause we were about to leave so I don’t want to go there again sorry”

Helpful Report

(Hounslow) - Posted 2 years ago

“I have used F.Hinds for many years. I have always found the staff to be friendly and polite. They have a great knowledge of all products. I would definitely recommend F.Hinds to friends and family.”

Helpful Report

(Gosport) - Posted 2 years ago

“Customer service at your Dalton park outlet was excellent. Your staff were very friendl, & happy. Very nice greeting upon entering the store, advice & guidance very helpful”

Helpful Report

Posted 2 years ago

“Came in just before closing to collect a click and reserve item. Staff were very chatty and happy to help. Can’t fault anything, excellent service.”

Helpful Report

(Telford) - Posted 2 years ago

“Very helpful service when selecting my wedding band. Exchanged twice to get the right size and fit and couldn't have been more supportive to make sure everything was perfect”

Helpful Report

(High Wycombe) - Posted 2 years ago

“Excellent customer service”

Helpful Report

(Manchester) - Posted 2 years ago

“Good quick service from friendly staff.”

Helpful Report

(Hounslow) - Posted 2 years ago

“Emily at the Newbury store did my daughter’s first ear piercing and was absolutely brilliant! Very carefully explained the aftercare and the process as she went through. Great customer service.”

Helpful Report

(Berkshire) - Posted 2 years ago

“The staff were very friendly and happy to help.”

Helpful Report

(Liverpool) - Posted 2 years ago

“The stuff was good”

Helpful Report

(Uxbridge) - Posted 2 years ago

“We always there great personal service 10/10”

Helpful Report

(Trowbridge) - Posted 2 years ago

“Excellent service from helpful, friendly and very efficient staff.”

Helpful Report

Posted 2 years ago

“Really pleasant and helpful staff and a good selection of Jewellery . Thankyou very much.”

Helpful Report

(Middlesbrough) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews