F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website

F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

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“Friendly helpful staff, and always a good selection to choose from...”

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(Chesterfield) - Posted 2 years ago

“Helpful staff, excellent product and easily ordered”

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(Ashford) - Posted 2 years ago

“Battery replacement. Excellent customer service from all three staff today, warm friendly and professional, and engaged patiently with my small grandson. I also noticed the standard of care and compassion they displayed with an elderly gentleman.”

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(Weston-super-Mare) - Posted 2 years ago

“Never been to Yate Shopping Centre before but found this little shop with two friendly assistants to be very welcoming and helpful for our requirements.”

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(Yate) - Posted 2 years ago

“I wanted a chain for my son at Christmas and we weren't 100% sure what we wanted. The young lady who served us today was kind, patient, attentive and listened to what we wanted. She was the perfect salesperson. Was a lovely experience. Thank you!”

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(Letchworth Garden City) - Posted 2 years ago

“So easy. My husband needed a new watch strap. The young lady was very helpful and efficient. Just took a few minutes to choose and fit the new strap.”

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(Letchworth Garden City) - Posted 2 years ago

“Great attentive service. My autistic son can't stand to wear wrist watches so we recently decided to try out a pocket watch. He also finds shopping generally stressful but the two colleagues at F. Hinds today made the whole experience pain-free for us both.”

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(London) - Posted 2 years ago

“Very pleased with the service from the lady who served me.Rachel.”

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(Wellingborough) - Posted 2 years ago

“Have always found staff helpful and friendly over many years of being a customer.”

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(Staines-upon-Thames) - Posted 2 years ago

“Friendly and helpful assistant; and clear explanation of process.”

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(Hertford) - Posted 2 years ago

“Very good customer service thank you.”

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(Waltham Cross) - Posted 2 years ago

“Marvellous service for staff member. Definitely recommend FHinds, Harlow Town Centre.”

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(Harlow) - Posted 2 years ago

“Excellent service as always . Thank you .”

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(Staines-upon-Thames) - Posted 2 years ago

“The young lady was very polite and friendly and very helpful .”

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(Sittingbourne) - Posted 2 years ago

“Helpful staff member but I knew what I wanted and hinds had it”

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(Clacton-on-Sea) - Posted 2 years ago

“Lovely choices and excellent value for money. Gentlemen who served me was very helpful and pleasant”

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(Liverpool) - Posted 2 years ago

“The shop is extremely well presented. Staff were very friendly, helpful and knowledgeable. Will definitely be back.”

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Posted 2 years ago

“Very helpful and charming”

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(Basingstoke) - Posted 2 years ago

“Efficient prompt service.”

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(Exeter) - Posted 2 years ago

“Emily pierced my daughter’s ears & she is fantastic. It was sienna’s birthday & the staff made her feel so special. Thank you so much. We will returning to buy earrings”

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(Berkshire) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews