F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

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“Always pleased with my jewellery purchases including watches from Chappells in Mcarthur Glen, Bridgend.”

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Posted 2 years ago

“I found the staff very helpful smart”

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(Middlesbrough) - Posted 2 years ago

“Pleasant and helpful staff , thanks”

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(Hinckley) - Posted 2 years ago

“Lovely items for sale at good prices. Excellent customer service. Bought 3 gifts for family birthdays and anniversaries. Will be back.”

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(Bournemouth) - Posted 2 years ago

“Good friendly service”

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(Cambridge) - Posted 2 years ago

“Excellent service by 2 servers. One when I was in looking and then when I returned to purchase another member of staff that I knew was brilliant.”

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(Weston-super-Mare) - Posted 2 years ago

“Bought a watch, needed resizing, machine in shop broken. Arranged to have resized and sent to store nearer home.”

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(Manchester) - Posted 2 years ago

“Needed a chain clasp repairing done within a few minutes excellent service”

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(Wakefield) - Posted 2 years ago

“The staff were very helpful and friendly”

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(Swindon) - Posted 2 years ago

“I'm delighted that in collecting the inexpensive ring I bought (which is perfect) I was treated in the same way as if I'd spent a lot of money. Also, the staff were very helpful when I went on to discuss valuations and I will be getting that done on my jewellery very soon.”

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(Banbury) - Posted 2 years ago

“Always a pleasure to shop at FHinds Merryhill staff always friendly and helpful . A special Thankyou to Sarah how helped us when choosing my Sapphire and diamond ring for my 45th wedding Anniversary nothing was to much trouble for her she showed us a large amount of rings and gave good feedback on styles of rings available. Thanks once again Sarah you made the experience enjoyable .”

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(Brierley Hill) - Posted 2 years ago

“Very friendly and knowledgeable staff, nothing was to much trouble. Yeovil Hinds and staff are a credit to the company.”

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(Yeovil) - Posted 2 years ago

“Friendly staff. Even though I lost my lifetime battery receipt they honoured it, as they found my details online. They replaced the battery as quick as they could.”

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(Dover) - Posted 2 years ago

“Staff always pleasant and helpfull”

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(Redditch) - Posted 2 years ago

“Very helpful friendly staff and pleasurable experience couldn't ask for anything more.”

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(Stamford) - Posted 2 years ago

“Found staff very helpful”

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(Middlesbrough) - Posted 2 years ago

“Excellent helpful service”

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(Burton Upon Trent) - Posted 2 years ago

“the staff in the shop were very helpfull and freindley”

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(Braintree) - Posted 2 years ago

“Great service and value for money.”

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Posted 2 years ago

“Very Helpful pleasant knowledge”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews