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F.Hinds Reviews

4.9 Rating 62,326 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,326 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
F.Hinds 5 star review on 5th July 2026
Esther B
F.Hinds 5 star review on 3rd June 2026
Tanya B
F.Hinds 5 star review on 12th March 2026
Amanda J
F.Hinds 5 star review on 11th March 2026
Michelle J
3088
Anonymous
Anonymous  // 01/01/2019
Needed a watch battery replaced. Explained the options and was done quickly and efficiently for me. Thank you
Helpful Report
(Braintree) - Posted 2 years ago
Excellent repair on my chain thank you
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(Hastings) - Posted 2 years ago
Gentlemen really helpful
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(Telford) - Posted 2 years ago
We were looking for a wedding ring, and found the perfect one, but not in my size. So we decided to order one in the correct size, and to our surprise you had one in stock, we left very happy. Thank you ❤️
F.Hinds 5 star review on 26th October 2023
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(Derby) - Posted 2 years ago
Greeted by friendly staff member who efficiently dealt with the replacement battery to my watch.
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(Gosport) - Posted 2 years ago
Excellent customer service
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(Walsall) - Posted 2 years ago
Friendly and informative staff.
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(Crystal Peaks) - Posted 2 years ago
Excellent service from a clearly motivated staff
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(Dover) - Posted 2 years ago
Service in Street, Somerset was excellent. Nothing was to much trouble and even went to check stock to see if there were any further choices of bracelets.
Helpful Report
Posted 2 years ago
The assistants at the Merry Hill store were very helpful, nothing too much trouble,
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(Brierley Hill) - Posted 2 years ago
The shop assistant was very helpful and pleasant.
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(Cardiff) - Posted 2 years ago
Thank you for your help today. I was able to buy a lifetime battery for a much loved watch. A great idea considering the cost of replacement batteries from other outlets. The service given was very efficient and polite. Once again Thank you.
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(Wellingborough) - Posted 2 years ago
Always a great service. Your staff are a credit to you.
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(Basingstoke) - Posted 2 years ago
Their products are good and authentic. I also liked their service.
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(Stevenage) - Posted 2 years ago
It's was a my First time I been to F.Hinds very friendly and helpful staff and warm atmos farm.
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(Stevenage) - Posted 2 years ago
Ben was able to fit a larger sterling silver 'lobster' clasp on a necklace for me today. The necklace (not Hind's) had been badly finished off with a steel clasp. Now looks so much better and was only charged for the price of the clasp and not Ben's time. Ben was also very friendly and knowledgeable too. All in all, very pleased and top marks to Ben.
Helpful Report
(Patchway) - Posted 2 years ago
Male member of staff served us, he was a happy sole, felt really good when leaving, and even bought an extra item,
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(Crystal Peaks) - Posted 2 years ago
Very helpful staff member. Lovely friendly manner and I got what I went in for.
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(Stafford) - Posted 2 years ago
Help staff.
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Posted 2 years ago
The staff were so helpful.
Helpful Report
(Bradford) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,326 reviews