F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

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“Nice friendly service and a good choice of jewellery etc”

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(Folkestone) - Posted 2 years ago

“Lady was very helpful and polite nice purchase”

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Posted 2 years ago

“Done a super job on my chain necklace”

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(Gloucester) - Posted 2 years ago

“Brilliant service. Lovely polite friendly staff. Good prices.”

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(Waltham Cross) - Posted 2 years ago

“I have used Hinds in New Malden for many years, mainly to replace watch batteries. They are courteous and efficient”

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(New Malden) - Posted 2 years ago

“Bardzo miła obsługa klienta,dziękuję”

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(Dover) - Posted 2 years ago

“Met with a Warm welcome, great staff very helpful and I'm very pleased with what I brought for my wife.”

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(Dover) - Posted 2 years ago

“I went to collect rings that had been enlarged. At the same time, I expressed concern over 2 rings that were causing some discomfort and asked if they could remove them. Straight away done and also advised me what to do. Brilliant service.”

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(Huddersfield) - Posted 2 years ago

“Helpful service, just a tad too slow for busy people. Watch batteries and straps were what was needed. Small choice of straps and mostly very traditional, no colours available, just brown and black; batteries expensive too. Still, got one watch working with battery and new strap. Thanks.”

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Posted 2 years ago

“Welcoming staff and efficient service, I got done exactly what I wanted. Will continue to use this jeweller”

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(Trowbridge) - Posted 2 years ago

“I was treated by a well respected and jovial man. It was nice connecting with him.”

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(Wolverhampton) - Posted 2 years ago

“I recently purchased a watch as a gift for my boyfriend from the Clapham Junction branch. The staff at the branch was very helpful in assisting me with my selection. I am really satisfied with the service. The employees were friendly.”

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(London) - Posted 2 years ago

“Really good and informative. Very kind to my daughter who had her ears pierced. Excellent aftercare.”

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(Orpington) - Posted 2 years ago

“Very friendly and helpful”

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Posted 2 years ago

“Went into Hinds looking for a new/replacement strap for my watch. I was seen by the assistant very quickly and shown a large variety of straps. I chose a elasticated steel strap and the assistant fitted it to my watch and adjusted it to fit me perfectly, all included in the price of the strap. A speedy and friendly service.”

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(Swindon) - Posted 2 years ago

“Very helpful staff for an important ring. Very knowledgeable and efficient with their service”

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(Bletchley) - Posted 2 years ago

“Excellent range and service”

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Posted 2 years ago

“Staff extremely helpful, efficient service (battery changed for my watch). Made sure the watch was working before I left.”

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(Bishop's Stortford) - Posted 2 years ago

“Good helpful service at your store in Braintree”

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(Braintree) - Posted 2 years ago

“excellent service. lady assistant on the ball very good”

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(Waltham Cross) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews