F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,214 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“I found the staff to be very friendly and helpful would certainly use your business again.”

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(Blackpool) - Posted 2 years ago

“Very polite and knowledgeable staff. I would highly recommended this jeweller and I would definitely use them again.”

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(Stafford) - Posted 2 years ago

“Kind pleasant ladies sorted two watches out with new batteries Thankyou”

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(Yate) - Posted 2 years ago

“Good watch store not the best.”

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(Thurrock) - Posted 2 years ago

“The initial experience from a sales perspective was great, however ever since then it's been extremely poor. A ring I purchased required a re-size. 3 weeks later (after being told it would take a week) and multiple calls later, we still do not have the ring. Staff seem extremely passive and seem to not have any urgency considering the price of the ring and the sentimental value of it. Again, the sales process was fine and helpful. Everything since has been below-par and extremely disappointing. The ring is beautiful however if I could re-purchase I would avoid F.Hinds.”

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(Coventry) - Posted 2 years ago

“The service that you get from this jewellers is excellent the staff friendly and very helpful with any questions you may have l will always visit this jewellers first for help”

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(Dartford) - Posted 2 years ago

“Lovely lady and nice customer seervice”

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Posted 2 years ago

“Very helpful and had my watch working in 5 minutes and removed a link to fit better”

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(Wolverhampton) - Posted 2 years ago

“Very helpful and obliging. Giving me cheaper and more immersive options. Thank you”

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(Waltham Cross) - Posted 2 years ago

“Staff was really helpful”

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Posted 2 years ago

“Excellent service. Very speedy replacement of my watch battery,”

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(Tonbridge) - Posted 2 years ago

“great customer service staff very helpful and patience. very great value items thank you”

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(Bristol) - Posted 2 years ago

“I was impressed by the service I got from staff. They were excellent, nothing was too much trouble. Thank you.”

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(Sheffield) - Posted 2 years ago

“Lovely and helpful staff”

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(Gosport) - Posted 2 years ago

“Very good service”

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(Barnstaple) - Posted 2 years ago

“Excellent service, pleasant and to the point”

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(Newport) - Posted 2 years ago

“Very friendly and helpful staff.”

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(Mansfield) - Posted 2 years ago

“A first class experience in Chapelle. I was served by friendly, helpful and knowledgeable staff who ordered a lovely watch into the store for me to collect. I will definitely visit in the future and would recommend it to all.”

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Posted 2 years ago

“Staff amazing attentive patient and knowledgeable, 1st class service”

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(Crawley) - Posted 2 years ago

“Although not big spenders we have always used this shop since we moved to Trowbridge in 2013. They are always so friendly, make you welcome etc. Nothing too much trouble”

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(Trowbridge) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,214 reviews