F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,389 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,389 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 5th October 2026

3127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A quick replacement of my watch battery and very polite assisant”

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(Cambridge) - Posted 2 years ago

“Very helpful found what was needed.”

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(Redditch) - Posted 2 years ago

“Very friendly staff, no issue with anything I asked and really helpful. Will definitely return at a later date.”

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Posted 2 years ago

“The counter assistant was nice and friendly but I wasn't pleased that they weren't able to just do a straight swap for faulty jewellery that was a couple of days over the 28 days, surely this is not the same policy as its not for a refund.”

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(Barnstaple) - Posted 2 years ago

“Great welcome and all my needs taken care of. Required a new battery for 2 watches which were replaced within 15-20 mins whilst I continued my shopping. Great service.”

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(Merthyr Tydfil) - Posted 2 years ago

“Very helpful and friendly service 😊”

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Posted 2 years ago

“Staff were so polite and helpful, and efficient in all aspects in our purchase today.”

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(Manchester) - Posted 2 years ago

“Lovely assistant. When we left ,went to the engraver down the road as we needed the necklaces and he ruined them . Couldnt care less. I feel like I have just waisted £ioo.oo”

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(Yeovil) - Posted 2 years ago

“You are always extremely professional in your knowledge and advice and you can see you are all very customer focused. It's a pleasure to shop with you.”

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(Braintree) - Posted 2 years ago

“Staff very helpful, smiley, did not feel like it was a chore helping you decide. Would use again.”

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(Huddersfield) - Posted 2 years ago

“Efficient helpful service”

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(Horsham) - Posted 2 years ago

“Very helpful staff, plenty of choice and reasonable prices.”

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(Great Yarmouth) - Posted 2 years ago

“Visited Wakefield shop to get watch for up and coming birthday . 3 in mind. And got to view all 3. No rush and staff were happy to help, and wait till I had decided the one I liked best.”

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(Wakefield) - Posted 2 years ago

“Nice staff helpful and caring”

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(Aldershot) - Posted 2 years ago

“Was a very pleasant and personal, from the moment we was looking in the window all the way through to the collection.”

F.Hinds 5 star review on 3rd November 2023

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(Staines-upon-Thames) - Posted 2 years ago

“Very pleasant and attentive staff and they had exactly what we wanted”

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(Uxbridge) - Posted 2 years ago

“Very helpful both ladies always very helpful”

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(Staines-upon-Thames) - Posted 2 years ago

“Lovely staff. Just an issue with finding an item I wanted to view which computer said was in store, but it wasn't.”

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Posted 2 years ago

“I use Hinds in Dover for all of my jewellery needs, I like how friendly and welcoming your staff are. They are so knowledgeable and helpful and give you as much or as little information as you require. Your made to feel so welcome. And nothing is to much trouble. Your jewellery is amazing too. Any adjustments your staff again are so helpful and explain the process in full. I strongly recommend you. Many thanks”

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(Dover) - Posted 2 years ago

“The assistant was very helpful and professional. We completed our purchase hassle free and very quick .”

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(Milton Keynes) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,389 reviews