F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,199 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 8th January 2026

3088

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff are helpful. The item is wanted to purchase was out of stock on the first occasion we visited and Karen was very helpful at sourcing it from another branch and ordering it for us. We collected the watch the following week, again a simple process.”

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Posted 2 months ago

“Great service, helpful staff, lovely friendly and welcoming, very efficient thanks.”

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Posted 2 months ago

“Very welcome and explanation about watches”

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(Bournemouth) - Posted 2 months ago

“I had a lovely time in the store I visited, the staff were very polite and helpful, and gave lots of valuable information about the product I purchased.”

F.Hinds 5 star review on 18th October 2025

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Posted 2 months ago

“I went in to inquire about a small jewellery repair and the assistant was able to help me, she gave me the price and once I was satisfied the repair was done very quickly.”

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(Sheffield) - Posted 2 months ago

“Really friendly and helpful staff. Very understanding of his additional needs”

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Posted 2 months ago

“As always, we are always welcomed by the friendly staff and Manager. They are very professional too and assist us well. We always visit them in store in the Central Milton Keynes Shopping Centre.”

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(Milton Keynes) - Posted 2 months ago

“Good customer dealing”

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(Hounslow) - Posted 3 months ago

“Very helpful and friendly”

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(Cirencester) - Posted 3 months ago

“I went into the Darlington store and spoke to the ring advisor who helped me find the right size ring for my arthritic fingers. All the staff were pleasant, I bought a lovely ring which is now being sized for me. Thank you”

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(Darlington) - Posted 3 months ago

“Looking for a replacement watch strap - sales team member very helpful and understanding of what was required - new strap sourced and fitted - objective achieved - thank you.”

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(Taunton) - Posted 3 months ago

“Yes, fine. Young chap attended, adjusted the strap and all good.”

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(Weston-super-Mare) - Posted 3 months ago

“Very helpful shop assistant.”

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(Horsham) - Posted 3 months ago

“Very helpful assistant”

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(Bury) - Posted 3 months ago

“Absolutely first class service.. went above and beyond for my daughter (12) and son (14)”

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(Brierley Hill) - Posted 3 months ago

“Great customer service, product knowledge 👌 very pleasant atmosphere in the store. Made to feel comfortable and welcome.”

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(Burton Upon Trent) - Posted 3 months ago

“The lady I dealt with was really helpful going above and beyond to sort out the problem. All dressed very smart and very polite”

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(Clacton-on-Sea) - Posted 3 months ago

“Very helpful and friendly staff never rush you”

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(Hastings) - Posted 3 months ago

“Very helpful and polite service.”

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(Evesham) - Posted 3 months ago

“Ordering and picking up was easier and the staff were really helpful”

F.Hinds 4 star review on 1st October 2025

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(Walsall) - Posted 3 months ago

F.Hinds is rated 4.9 based on 62,199 reviews