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F.Hinds Reviews

4.9 Rating 62,398 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,398 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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“Very good, they were kind, polite and I was served very quickly.”
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(Hounslow) - Posted 3 months ago
“Great service as usual... no messing about just quick and pleasant service. Thanks again.”
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(Merthyr Tydfil) - Posted 3 months ago
“The staff have been absolutely amazing by helping me find what I’m looking for and letting me try things on before committing to buying. They also informed me about the ear piercing and gold cleaning services that I wasn’t aware of but was interested in. I’ll definitely be back in store to buy more soon!”
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(Tonbridge) - Posted 3 months ago
“As I have in the past I went straight to Hinds for watch batteries. The young man I met was very knowledgable and a pleasure to speak with. One watch needed batteries, which was done while I waited and the other was working and I hadn't realised. It has no sweep hand and I came to the wrong conclusion. Another lady helped and was also very pleasant. It was another enjoyable visit to Hinds.”
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(Ipswich) - Posted 3 months ago
“Polite, helpful and did the job required.”
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(Ipswich) - Posted 3 months ago
“Life time fitting on my watch battery Quick check fitted ready to go”
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(High Wycombe) - Posted 3 months ago
“Friendly staff and good service”
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(Redditch) - Posted 4 months ago
“Came into renew my 3 watch batteries which are on a lifetime guarantee. All my watches details were found on your computer straight away and batteries were changed there and then. No hassle, in and out in 10 mins or so … very efficient”
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(Hinckley) - Posted 4 months ago
“Always polite & helpful, explaining about the product”
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(Clacton-on-Sea) - Posted 4 months ago
“We popped in a few weeks ago on the off chance you would have wedding rings we were looking for after struggling elsewhere. Wished we had come here sooner!! Staff have been AMAZING from trying on rings (the ones we wanted) and up dating us for collection. We collected on 13th June 2026 and again the staff could not do enough for us. I can now see why you have been in the quad in Dunstable for 60 years as your service is second to none”
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(Dunstable) - Posted 4 months ago
“Extremely friendly and helpful staff member”
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Posted 4 months ago
“F, hinds crystal peaks the manager and staff are wonderful people and always give me the best service and advice, and very helpful and polite and they always have good quality stock, from Phillip Taylor”
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(Crystal Peaks) - Posted 4 months ago
“As always, staff were very helpful and we got what we wanted”
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(Crystal Peaks) - Posted 4 months ago
“Always friendly and polite service. Knowledgeable and take time with customers”
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(Stroud) - Posted 4 months ago
“Served by Alan, great customer service as always, what a credit he is.”
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(Hastings) - Posted 4 months ago
“Friendly professional service”
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(Dunstable) - Posted 4 months ago
“Great service by all the staff. I recommend a way rise the them both.”
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(Bradford) - Posted 4 months ago
“Great service thank U well reconmended”
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(Great Yarmouth) - Posted 4 months ago
“Excellent service.”
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Posted 4 months ago
“Very helpful”
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(Basingstoke) - Posted 4 months ago
F.Hinds is rated 4.9 based on 62,398 reviews