F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,199 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,199 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website

F.Hinds 5 star review on 8th January 2026

3088

Anonymous

Anonymous // 01/01/2019

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“First class service from friendly staff and at very affordable prices.”

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(Great Yarmouth) - Posted 3 months ago

“Lady that served me, was very helpful and cannot fault customer service I received.”

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(Carmarthen) - Posted 3 months ago

“Very good service and friendly staff”

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(Bury) - Posted 3 months ago

“New battery fitted”

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(Milton Keynes) - Posted 3 months ago

“Website easy to navigate and lots of choice.”

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(Chesterfield) - Posted 3 months ago

“Services is nice and good”

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(Orpington) - Posted 3 months ago

“Called into FHinds in chemsley Wood to day for watch repairs both assistants were very polite and professional will be calling in again”

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(Birmingham) - Posted 3 months ago

“Was assisted by a wonderful member for staff. Excellent customer service.”

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(Basingstoke) - Posted 3 months ago

“I was very impressed with the service I received from F Hinds the Manager in particular went above and beyond delivering my ear rings to me.”

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(New Malden) - Posted 3 months ago

“Good service. Very polite.”

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(Torquay) - Posted 3 months ago

“The lady who served me Roxanne , was polite , friendly , n very efficient n helpful”

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(Braintree) - Posted 3 months ago

“From the moment we arrived we were made to feel valued. Our moment of choosing an eternity ring was such a pleasurable experience. The sales assistant Leisha was patient and more importantly, honest which we appreciated. We ended up with something far better than we hoped for. My eternity ring really complements my other rings. Something that probably wouldn’t have happened without Leisha’s guidance. Then when we went to pick up the ring we had the same experience in that we were made to feel special and valued Thank you!”

F.Hinds 5 star review on 17th September 2025

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(Swansea) - Posted 3 months ago

“Really helpful assistant who patiently went through options and helped me choose a beautiful new watch.”

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Posted 3 months ago

“Friendly and helpful staff.”

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(Frenchgate Centre) - Posted 4 months ago

“Nice environment ,good choice of products,friendly staff”

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(Walsall) - Posted 4 months ago

“Popped in to have a replacement battery in my watch.The service I received was very fast and efficient.”

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(Havant) - Posted 4 months ago

“Great customer service, quality product that's value for money”

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Posted 4 months ago

“I didn’t feel anything 😀 I didn’t catch the gentleman name, but I would totally recommend him to do anyone’s piercing.”

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(Havant) - Posted 4 months ago

“Staff are always welcoming and friendly. Excellent service.”

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(Clacton-on-Sea) - Posted 4 months ago

“Excellent service”

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(Huddersfield) - Posted 4 months ago

F.Hinds is rated 4.9 based on 62,199 reviews