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F.Hinds Reviews

4.9 Rating 62,051 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,051 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Brilliant service from 2 individuals at Coventry branch.
Helpful Report
(Coventry) - Posted 1 month ago
The staff are very help that is why i return
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(Letchworth Garden City) - Posted 1 month ago
Good safe
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Posted 1 month ago
Really great service lots of good advise
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(Derby) - Posted 1 month ago
I found the assistant in the shop very knowledgeable polite and friendly. She seemed very happy to help
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(Gosport) - Posted 1 month ago
Emily in Newbury, is a really helpful, knowledgeable and patient member of staff - as well as being very friendly and personable. Great service.
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(Berkshire) - Posted 1 month ago
Very friendly, lovely service
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Posted 1 month ago
I have been a customer of F. Hinds probably for at least 12 years, mainly for watches and batteries but also clocks and jewelry. As for watches and replacement batteries it is the only place I know that has a scheme in which having bought a first battery any others for that same watch are supplied free of charge. I have 4 watches which I have on that scheme. Excellent. The clocks and jewelry I have bought have also been excellent and bought at good prices.
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(Chesterfield) - Posted 1 month ago
I was served promptly, the staff were polite and very helpful
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(Folkestone) - Posted 1 month ago
Very friendly to
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(Chesterfield) - Posted 1 month ago
Very good customer service, fully satisfy and I will recommend to my friends and relatives. Thank you very much.
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(Uxbridge) - Posted 1 month ago
Great customer service and very quickly served
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(Braintree) - Posted 1 month ago
The young lady that helped me today was very professional and taked to me explaining to me about the item i brought
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(Liverpool) - Posted 1 month ago
Everything fine
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(Sheffield) - Posted 1 month ago
Excellent 1st class service staff was very helpful
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(Yeovil) - Posted 1 month ago
Friendly helpful member of staff, took time and found a variety of items in the range of what we were seeking.
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(Trowbridge) - Posted 1 month ago
After a delay in getting my order to store, I found all the staff very polite and kept me up to date on my purchase, after going to store and being met by lovely staff I was able to view and pay for my order, very pleased with my purchase
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(Liverpool) - Posted 1 month ago
The service was quick and very helpful and knows what they are doing so yes Steven was very happy with there service thank u
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(Wolverhampton) - Posted 1 month ago
Great experience with F.HINDS Ordered a custom-sized ring, made perfectly, and collected hassle-free. Highly recommend!
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(Dunstable) - Posted 1 month ago
Very friendly and helpful, the girls let me try more rings, even if they were closing the store.
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Posted 1 month ago
F.Hinds is rated 4.9 based on 62,051 reviews