F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,122 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website

F.Hinds 5 star review on 22nd October 2025

3046

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn’t feel anything 😀 I didn’t catch the gentleman name, but I would totally recommend him to do anyone’s piercing.”

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(Havant) - Posted 1 month ago

“Staff are always welcoming and friendly. Excellent service.”

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(Clacton-on-Sea) - Posted 1 month ago

“Excellent service”

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(Huddersfield) - Posted 1 month ago

“Sophie was very friendly and helpful. She gave us time to decide which necklace we preferred, with no hard sell, just a friendly attitude and a smile. These things cost nothing but are lively to see. Love the necklace and a great price thankyou.”

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Posted 1 month ago

“Great staff, very helpful and friendly.”

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(Solihull) - Posted 1 month ago

“Very pleasant staff nothing was too much bother helpful and polite”

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(Middlesbrough) - Posted 1 month ago

“The shop was inviting the sales team very helpful”

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(Swansea) - Posted 2 months ago

“Lovely young lady served me bit the box for my purchase was broken and I was told well you either have it or not. Disgusting customer service from the gent and older lady. Disappointed is an understatement this is for a present and it looks like I purchased it from a jumble sale”

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(Crystal Peaks) - Posted 2 months ago

“Excellent friendly service 5 star ⭐”

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(Redditch) - Posted 2 months ago

“Really helpful in the store, would definitely recommend to family and friends.”

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(Patchway) - Posted 2 months ago

“In advance to my Grandsons short visit from Eire I as looking for a specific style - slightly old fashioned - wrist watch for his 18th. Consequently I visited several shops in Bristol area who all had suitable choices. However I found the range of choice at Hinds and support from their staff - especially the youngest who was morein touch with 'young thinking' - excellent. She catalogued my 'pre-selection' and we agreed that no prices would be displayed when I brought Deri in. He and I visted the other outlets first and left Hinds to last. He approved my and the young assistants choice and promptly selected the one we were sure he would go for. That is the third '18th' watch I have purchased over the nyears fom Hinds. Thank you. Michael Pratt”

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(Bristol) - Posted 2 months ago

“I Just bought a Eternity ring at Hastings East Sussex. I ordered it for my wife's Birthday.The Diamond Ring was perfect. the young lady assistant was so helpful and ois a credit to F.Hinds. Her manners and professional help is why I only go to F Hinds for our jewlly. Thank you Hastings and thank you F Hinds.”

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(Hastings) - Posted 2 months ago

“Friendly knowledgeable staff well laid out shop”

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(Hastings) - Posted 2 months ago

“Pleasant welcome on arrival, time to wander before being asked if we needed help. Lady sales assistant was excellent and had a good product knowledge, backed up area manager.”

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Posted 2 months ago

“So obviously I wasn't the priority (on this occasion) although I was in December!!!! Yes, I get that there was a big sale happening when I was in the shop (and that wasnt me) But both sales assistants serving the one customer and others ignored was a bit of a downer. Yes we got there in the end. And I made a small sale. Really like the shop and there is always something that we'd like. Just service was a bit lacking this time”

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Posted 2 months ago

“Very helpful and pleasant staff”

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(Stockton-on-Tees) - Posted 2 months ago

“Found ring online but didn't have one in stock,visited shop to order ring and for sizing,staff were helpful and had a fair knowledge of item required,order went through smoothly and available for collection a day earlier than expected.collected without fuss,would certainly use shop again.”

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Posted 2 months ago

“Staff very nice and helpful.”

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(Clacton-on-Sea) - Posted 2 months ago

“Very quick service Helpful staff”

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(Horsham) - Posted 2 months ago

“The ladies that served very helpful and kind but especially patient with me as I eas unsure of which ring to buy they advised me and I'm confident I purchased the right ring fingers crossed lol”

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(Cambridge) - Posted 2 months ago

F.Hinds is rated 4.9 based on 62,122 reviews