F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,398 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,398 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 11th September 2026

3118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff were extremely helpful and made our experience a pleasure”

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Posted 2 months ago

“Staff very helpful”

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(Walsall) - Posted 2 months ago

“As soon as I walked in, both staff members behind the counter greeted me. I explained that my son wanted his ear pierced and asked if we needed an appointment. They said they could do it in 5 minutes. Neringa did the piercing and she was so lovely with my son; explained everything to him, made sure he was happy with where she marked his ear, and went to great lengths to make him feel calm and comfortable. Overall a perfect experience. The whole team should be congratulated on their exemplary customer service. I have already recommended to a friend whose daughter wants her ears pierced.”

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(Burton Upon Trent) - Posted 2 months ago

“hi it's a great shop and the jewellery and there straff are great so helpful will buy from there again”

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(Milton Keynes) - Posted 2 months ago

“Great service. Was looking for something quite specific and the service to help me get what I was after, within my budget, was great.”

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(Basingstoke) - Posted 2 months ago

“Lovely rings at good prices. Arrived earlier than expected! Did feel like the staff expected me to know more than I did about metals and diamonds which made it a bit stressful.”

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(Basingstoke) - Posted 2 months ago

“Excellent service.”

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(Havant) - Posted 3 months ago

“Came in looking for a chain for my cousin’s birthday, with an idea of what I wanted. The lady helped show me my options within my budget, helped me choose the best suited option and was lovely throughout! Can’t thank you her enough! :)”

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(Harlow) - Posted 3 months ago

“Treated myself to a bracelet, salesman was very helpful, polite and friendly.”

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(Brierley Hill) - Posted 3 months ago

“Service was quick and staff very friendly”

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(Cwmbran) - Posted 3 months ago

“The store is very clean bright and welcoming.the staff are very polite and very friendly they are always a knowledgeable. The displays are absolutely stunning and everything is reasonably priced.”

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(Swindon) - Posted 3 months ago

“Very helpful”

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Posted 3 months ago

“Very pleasant lady served us. My. Husband needed a battery for his phone. Now has a life time battery.”

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(Ipswich) - Posted 3 months ago

“Absolutely brilliant customer service, they was quick and efficient with my purchase and so polite and helpful im very pleased with the service and will definitely shop there again”

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(Frenchgate Centre) - Posted 3 months ago

“Very welcoming and everything explained clearly with my ear piercing request”

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(Bournemouth) - Posted 3 months ago

“Has been really helpful and explained the prices, offers, and how the watches work pretty clearly.”

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Posted 3 months ago

“Good selection of jewellery pieces and assistance provided by staff. We just happened to look at some jewellery, entered the store to see some more jewellery and ended buying a couple. Really recommend visiting this store!”

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(Manchester) - Posted 3 months ago

“Helen pierced my sons ear lobe she was really brilliant and professional and helpped calm my son as he was a little anxious even though he was very excited! The whole team were so lovely and complementary on his new piercing! I always purchase my earing from f.hinds stamford and we got 20% off when we get his next earing so brilliant and the price was fair! But id like to thank everyone in there as the are always so lovely!”

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(Stamford) - Posted 3 months ago

“Amazing products”

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(Merthyr Tydfil) - Posted 3 months ago

“Good customer service the last I spoke to was very friendly. Love the fact they price match to other sites aswell.”

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(Barnstaple) - Posted 3 months ago

F.Hinds is rated 4.9 based on 62,398 reviews