F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,122 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 22nd October 2025

3046

Anonymous

Anonymous // 01/01/2019

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“Staff were very polite and helpful, everything was explained to me and I left the shop satisfied and happy with the service I received”

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(Brierley Hill) - Posted 2 months ago

“Staff were very pleasant and very helpful.”

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(Braintree) - Posted 2 months ago

“Great Customer Service. Just cannot fault it. EXCELLENT”

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(London) - Posted 2 months ago

“Excellent service”

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(Stamford) - Posted 2 months ago

“It was late this evening ,the shop is nearly close we arrived at20:30pm .I can see that the sales lady who assist us is tired but the smile on her face still brightens the customers as still a lot of customers were inside the shop .I an very please to the service that she provided .She was very kind to us and makes everyone happy inside the shop .Bless you and thank you so much”

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Posted 2 months ago

“The staff were welcoming and made my daughter feel at ease. The lady explained everything clearly and explained what was happening at each stage of the process.”

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(Luton) - Posted 2 months ago

“I was served by Rebecca today who I found to be very friendly and helpful. Would definitely go back.”

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(Norwich) - Posted 2 months ago

“They are always busy so I guess they provide a top service. I had to go back three days in a row to get my watch as they was always busy . I finally got it and Iam very pleased with it”

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(Blackpool) - Posted 2 months ago

“I visited the shop in Braintree to obtain a new battery for my watch. The shop was busy and I was not served immediately but the staff kept in touch when they would be available to serve me and apologised. The young lady who served me changed the battery and helped me set up a life time guarentee. So far the watch is running fine........”

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(Braintree) - Posted 2 months ago

“Very quick and easy to purchase. Good value for money and wide range of options.”

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(Derby) - Posted 2 months ago

“Very happy made my Daughter feal at ease when having her 1st ear piercings done will continue to use for future piercing and jewellery very clean and sterile”

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Posted 2 months ago

“Lovely store, friendly and helpful staff”

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(Milton Keynes) - Posted 2 months ago

“I had already chosen the watch I wanted, the assistant was very competent showed me tha watch gave me the options for buying it , very happy with the service I was given .”

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(Taunton) - Posted 2 months ago

“Absolutely brilliant staff, both our girls had their ears pierced today and I found the whole experience calmer, clean and professional, a plus was the price is much more competitive! Definitely get your ears peirce @ Lakeside.”

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(Thurrock) - Posted 3 months ago

“Great service, lovely staff, very welcoming”

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(Wellingborough) - Posted 3 months ago

“The lady who served us was lovely”

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(Stockton-on-Tees) - Posted 3 months ago

“I was served by a very professional person”

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(Basildon) - Posted 3 months ago

“She love the ring and said yes”

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(Tonbridge) - Posted 3 months ago

“The staff were very friednly and helful in dealing with my choice of jewellery.”

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(Woking) - Posted 3 months ago

“Very friendly and friendly and remained professional throughout.”

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(Cirencester) - Posted 3 months ago

F.Hinds is rated 4.9 based on 62,122 reviews