Login
Start Free Trial Are you a business? Click Here

F.Hinds Reviews

4.9 Rating 62,307 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,307 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website
Excellent customer service
Helpful Report
(Hastings) - Posted 5 months ago
Hi The costumer service was to a very high standard Thankyou David Dye
Helpful Report
(Norwich) - Posted 5 months ago
This shop just keeps on giving. Even during busy Christmas period. Always a smile & a warm welcome. Older female assistant is a darling. Gentleman from the back office is a remarkable genius in jewellery repair. High st would be lost without this jewellers & its staff. 25/10 πŸ‘πŸΌπŸŽ„
Helpful Report
(London) - Posted 5 months ago
Our initial purchase was made at the York Outlet where we greeted and served by a lovely lady. After some issues with my husbands card we made the payment and was advised that we could pick up the ring in Doncaster, mych closer to us. Email was received as soon as able to pick up the ring. Very quick and efficient process where the ring was checked and boxed to leave. Both stores had very polite, efficient and friendly staff.
Helpful Report
Posted 5 months ago
Excellent, very friendly, and knowledgeable customer service.
Helpful Report
(Bath) - Posted 5 months ago
Staff very friendly
Helpful Report
(Stockton-on-Tees) - Posted 5 months ago
Best place in swindon for reasonable prices for quality jewellery
Helpful Report
(Swindon) - Posted 5 months ago
Very warm welcome lovely happy staff very helpful
Helpful Report
Posted 5 months ago
Always pleasant and helpful staff
Helpful Report
(Boston) - Posted 5 months ago
Very helpful
Helpful Report
(Worthing) - Posted 5 months ago
Very good choice of rings, unique designs. My ring was delivered within couple of days, superb advice on sizing.
Helpful Report
Posted 5 months ago
Very helpful
Helpful Report
(Wellingborough) - Posted 5 months ago
Very good polite service.
Helpful Report
(Clacton-on-Sea) - Posted 5 months ago
Very helpful and great service
Helpful Report
Posted 5 months ago
Good customer service
F.Hinds 5 star review on 13th December 2025
Helpful Report
(Milton Keynes) - Posted 5 months ago
Second time I broke a light chain gold bracelet. Both times was repaired quickly.
Helpful Report
(Bristol) - Posted 5 months ago
Shabbadee1
Helpful Report
(Ashford) - Posted 5 months ago
A poor customer service by a sales person who was looking weird at us and she didn't have proper manners to entertain customers.
Helpful Report
(Hounslow) - Posted 5 months ago
The lady who assisted in the Banbury shop was very helpful and a credit to your business
Helpful Report
(Banbury) - Posted 6 months ago
Very good service in your store today helpful member of staff helped me to buy a lovely gift for my daughter.
Helpful Report
(Taunton) - Posted 6 months ago
F.Hinds is rated 4.9 based on 62,307 reviews