F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,398 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,398 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 11th September 2026

3118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a rose on sat 18th April and sent it off for engraving which the lady ensured me it would be ready for Monday the 20th as it was a birthday present from my daughter to her mother, her birthday was the following day. It is now the 24th and I still haven't received anything or any notification to say its ready. My 8 year old daughter was extremely upset that she didn't have a present for her. I will be coming in for a refund and to tell the lady who served me that she's a liar and shouldn't dupe customers, she should of just said they couldn't do it in time and I could of got something else.”

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(Bradford) - Posted 5 months ago

“Friendly and helpful”

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(London) - Posted 5 months ago

“Helpful staff. Their attention to detail”

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(Peterborough) - Posted 5 months ago

“Nice welcome. Very helpful staff. Good selection of goods and prices.”

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(Berkshire) - Posted 5 months ago

“Excellent service the young lady was helpful and knowledgeable shall certainly use your company again”

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(Chesterfield) - Posted 5 months ago

“brilliant friendly and very helpful staff”

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(Weston-super-Mare) - Posted 5 months ago

“I took two of my watches to have new batteries fitted and have a new clasp put on my gold chain necklace. The new batteries and clasp were fitted for me straight away. I was very impressed with the friendly professional service.”

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(Havant) - Posted 6 months ago

“Very good service”

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(Trowbridge) - Posted 6 months ago

“The staff member was amazing and so kind. Wish I got the name of the staff member who helped me.”

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(Wolverhampton) - Posted 6 months ago

“Excellent service and very helpful”

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(Barnstaple) - Posted 6 months ago

“Team were very patient as it was obvious that we didn’t really know what type of watch we were seeking. Somehow we found the perfect watch.”

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Posted 6 months ago

“Staff went above and beyond”

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(Walsall) - Posted 6 months ago

“Staff was very friendly and helpful in choosing an appropriate Time Piece for my Dad and brother.”

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(Wellingborough) - Posted 6 months ago

“The service was very good, polite and professional. I received everything I needed.”

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(Basildon) - Posted 6 months ago

“I visited your Worthing Store this morning. I had a problem with my engagement ring. I received absolutely excellent advice from Fleur. I purchased a jewelery cleaner and two polishing cloths and am pleased to report that Fleurs excellent advice has worked. My ring is now clean and shiny and looking like new again. All discolouration has disappeared please pass on my thanks to Fleur. Excellent service received. One very happy customer. Thank you so much.”

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(Worthing) - Posted 6 months ago

“Lovely staff, very helpful and friendly. Great selection of jewellery.”

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(Huddersfield) - Posted 6 months ago

“Good I bought a Casio from here staff even re sized and made it smaller thanks 4 stars”

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(Derby) - Posted 6 months ago

“I went into the store for a new watchstrap. I was seen straight away, shown the available range and the strap was fitted quickly. The only slight downside was that it cost more than I was expecting.”

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(Norwich) - Posted 6 months ago

“Very good service lady was very helpful”

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(Weymouth) - Posted 6 months ago

“The staff was always professional and polite . I always have a pleasant experience in Banbury.”

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(Banbury) - Posted 6 months ago

F.Hinds is rated 4.9 based on 62,398 reviews