F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,123 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 22nd October 2025

3046

Anonymous

Anonymous // 01/01/2019

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“I was served promptly, the staff were polite and very helpful”

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(Folkestone) - Posted 4 months ago

“Very friendly to”

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(Chesterfield) - Posted 4 months ago

“Very good customer service, fully satisfy and I will recommend to my friends and relatives. Thank you very much.”

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(Uxbridge) - Posted 4 months ago

“Great customer service and very quickly served”

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(Braintree) - Posted 4 months ago

“The young lady that helped me today was very professional and taked to me explaining to me about the item i brought”

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(Liverpool) - Posted 4 months ago

“Everything fine”

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(Sheffield) - Posted 4 months ago

“Excellent 1st class service staff was very helpful”

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(Yeovil) - Posted 4 months ago

“Friendly helpful member of staff, took time and found a variety of items in the range of what we were seeking.”

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(Trowbridge) - Posted 4 months ago

“After a delay in getting my order to store, I found all the staff very polite and kept me up to date on my purchase, after going to store and being met by lovely staff I was able to view and pay for my order, very pleased with my purchase”

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(Liverpool) - Posted 4 months ago

“The service was quick and very helpful and knows what they are doing so yes Steven was very happy with there service thank u”

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(Wolverhampton) - Posted 4 months ago

“Great experience with F.HINDS Ordered a custom-sized ring, made perfectly, and collected hassle-free. Highly recommend!”

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(Dunstable) - Posted 4 months ago

“Very friendly and helpful, the girls let me try more rings, even if they were closing the store.”

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Posted 4 months ago

“Very helpful assistant. Happy with our purchase & insurance bought.”

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(Milton Keynes) - Posted 4 months ago

“Came into the Boston branch today & was served by Kieran. A very nice man who is an asset to your company. Was very helpful & polite. Keep up the good work Kieran. ( & was a very hot day) Also lived my gift I bought for a friend that I spotted in the window whilst passing.”

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(Boston) - Posted 4 months ago

“Very good staff clean shop very helpful”

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(High Wycombe) - Posted 4 months ago

“Excellent service. A great choice of items and help from kind staff who have great knowledge. Am a very satisfied customer.”

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(Tonbridge) - Posted 4 months ago

“Nice service”

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(Slough) - Posted 4 months ago

“Ladies so friendly. Sorted out my query. Really pleased”

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(Letchworth Garden City) - Posted 4 months ago

“Staff were very pleasant and attentive Have used Hinds many times and always receive great service”

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(Yeovil) - Posted 4 months ago

“Quick and efficient service”

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(Brierley Hill) - Posted 4 months ago

F.Hinds is rated 4.9 based on 62,123 reviews