F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,209 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3058

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So very helpful and friendly such a pleasurable experience every question answered we left the shop knowing we had made the right choice in our purchase.”

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(Taunton) - Posted 2 years ago

“Staff where friendly, very professional and informative, great product knowledge and give great advice on products I could buy for my alergys to certain metals.”

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(Merthyr Tydfil) - Posted 2 years ago

“Very satisfied with the service at my Hasting shop.”

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(Hastings) - Posted 2 years ago

“very helpful and pleasant staff”

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(Redditch) - Posted 2 years ago

“I have been a Hinds customer for many years and I can honestly say that I have never had a reason to complain. Well done.”

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(Chippenham) - Posted 2 years ago

“Very helpful”

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(Thurrock) - Posted 2 years ago

“Very good service with wide choice of goods”

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(Dartford) - Posted 2 years ago

“We were treated very well, staff did not pressurize at all and gave us plenty of time to deliberate. It was a very pleasurable experience.”

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(Peterborough) - Posted 2 years ago

“Fantaic service very friendly. Massive thank you from the White family”

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Posted 2 years ago

“Very friendly and helpful staff”

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(Hastings) - Posted 2 years ago

“Great customer service”

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(Aldershot) - Posted 2 years ago

“Got what we wanted very Happy will visit again”

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(Clacton-on-Sea) - Posted 2 years ago

“Do the job but so slow.”

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(High Wycombe) - Posted 2 years ago

“They were really helpful with my watch and fixed my necklace free of charge which was amazing!”

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(Trowbridge) - Posted 2 years ago

“****************”

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(Mansfield) - Posted 2 years ago

“Wonderful staff , extremely helpful.”

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Posted 2 years ago

“Staff at Basingstoke store very helpful”

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(Basingstoke) - Posted 2 years ago

“Visited Stockton on tees branch during the week . Saw a very nice looking Casio quartz watch in the window . At just £44 it was a bargin I couldn't walk past and I knew my husband would love . Even though it is a cheaper watch I was still treated to customer service equal to when I have bought considerably more expensive watches . Nothing was to much and was made to feel a valued customer . I have previously bought a gold rotary watch for him from the same branch which has been excellent and I was also given service above and beyond on that occasion. Iam sure I will be back again as one of the bulova watches was certainly calling me . I wish they did a bit wider range of brands but that is about the only negative I can say”

F.Hinds 5 star review on 21st November 2023

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(Stockton-on-Tees) - Posted 2 years ago

“had the watch i was looking for staff very polite and proffesional ? great price”

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Posted 2 years ago

“Friendly staff also a good selection of jewellery.”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,209 reviews