F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,209 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 27th January 2026

3055

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service in store.”

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(Milton Keynes) - Posted 2 years ago

“Very pleasant and helpful staff. An enjoyable shopping experience. Thank you”

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(Banbury) - Posted 2 years ago

“Very friendly and helpful. My watch was ready to use again within the hour.”

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(Manchester) - Posted 2 years ago

“The staff was very lovely and helpful indeed definitely 10 out of 10 for customer service 🤩”

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(Basingstoke) - Posted 2 years ago

“Staff very helpful. Competitive price.”

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(Solihull) - Posted 2 years ago

“Assistant was very helpful and friendly advising on best solution for jewellery repairs Hinds could offer”

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(Horsham) - Posted 2 years ago

“Very helpful and pleasant.”

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(Norwich) - Posted 2 years ago

“Excellent 1st time shop the customer service representative was very polite.”

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(Blackpool) - Posted 2 years ago

“Very efficient service , item only ordered evening before. Gentleman was very polite and helpful with pre ordered items and further purchases in store.”

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(Basildon) - Posted 2 years ago

“Good service”

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(Milton Keynes) - Posted 2 years ago

“Fantastic customer service, she really want the extra mile”

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(Banbury) - Posted 2 years ago

“The lady we saw was very pleasant and helpful”

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(Stroud) - Posted 2 years ago

“Excellent service and friendly knowledgeable staff”

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(Reading) - Posted 2 years ago

“The girl who helped me was very polite and helpful.”

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(Cowley) - Posted 2 years ago

“David your guy at your Waltham Cross branch was very helpful, informative and patient Very pleased with the service”

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(Waltham Cross) - Posted 2 years ago

“Very friendly and helpful.”

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(Swansea) - Posted 2 years ago

“Welcoming, friendly, helpful staff.”

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(Swansea) - Posted 2 years ago

“Had a lovely chat while the assistant talked me through the watch features”

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Posted 2 years ago

“Attentive and friendly staff. Good prices.”

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(Stamford) - Posted 2 years ago

“It was lovely to visit a shop where the assistant was so helpful and answered our questions. They also explained about the offer that is on. We were able to order an item in the size we needed and were pleasantly surprised when they said it should be in hopefully on Friday.”

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(Scunthorpe) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,209 reviews