F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,383 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,383 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 23rd September 2026

3127

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely friendly staff and great service.”

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(Wrexham) - Posted 2 years ago

“Very nice female assistant nice feel to the shop Very happy with the overall experience”

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(Hertford) - Posted 2 years ago

“Lovely man serviced my Son & i very helpful & great service thank you.”

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(Horsham) - Posted 2 years ago

“Good polite service as always which you always get at any of the branches Wendy who served me at Mansfield was on top of things as normal”

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(Mansfield) - Posted 2 years ago

“Staff where knowledgeable in the product & helpful”

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(Peterborough) - Posted 2 years ago

“The staff were friendly, helpful, polite, knowledgable and efficient. They dealt with my requests and requirements promptly. I enjoyed the experience.”

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(Stamford) - Posted 2 years ago

“Good service”

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(Cowley) - Posted 2 years ago

“We found the customer service extremely helpful especially as we had our young teenager daughter with us, (who this email is wrongly addressed to. Can you please change the name to Mrs Lesley Hardcastle. We are aware that we were purchasing a necklace for our daughter and that is probably where the confusion comes from) we are now going back to see if the matching earrings are still available. Kind, patient friendly service is in abundance there and is an example to many others in the service industry.”

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(Basingstoke) - Posted 2 years ago

Hi there, thank you for shopping with us! We've taken a look at your account and updated the name for you now. We're looking forward to seeing you back in store soon! Kind regards, George

Posted 2 years ago

“staff were very helpful”

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Posted 2 years ago

“I've been to Hinds (Wrexham) twice this week. It's a really pleasant shop with lovely helpful friendly staff. I'll be back again to look for an important birthday gift in the new year.”

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(Wrexham) - Posted 2 years ago

“Excellent and helpful staff who couldn’t have done any more to help me with my purchase. Well done!”

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(Patchway) - Posted 2 years ago

“Excellent service, very helpful.”

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(Torquay) - Posted 2 years ago

“I had excellent service today done in a quick time and very charming gentleman, I was so pleased, it is always the best service. Thank you so much, my late husband always used Hinds and right up until he died we were shopping there, I can't praise them enough.”

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(Tonbridge) - Posted 2 years ago

“Polite and helpful staff, excellent shopping experience.”

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(Burton Upon Trent) - Posted 2 years ago

“I found the staff very obliging and friendly and a delight to shop”

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(Tonbridge) - Posted 2 years ago

“We had a very good experience, staff member was friendly.”

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Posted 2 years ago

“happy with customer service”

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(Hounslow) - Posted 2 years ago

“Pleased with reserved order, and all round general service,”

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(Norwich) - Posted 2 years ago

“I found the staff very helpful when I went to purchase a watch for my husband. I was shown a wide range of options and the staff member was very patient and friendly. I will definitely shop here again.”

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(Great Yarmouth) - Posted 2 years ago

“Friendly staff very helpful and we're polite and knowledgeable about what I wanted to purchase.”

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(Torquay) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,383 reviews