F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,209 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,209 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 27th January 2026

3055

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service and great value for money”

Helpful Report

(Cowley) - Posted 2 years ago

“Amazing service from amazing customer advisors. Each time I have utilised the services at this branch of F. Hinds the service has been exemplary and always to order. 5* experience.”

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(London) - Posted 2 years ago

“Good, friendly staff and good value for money”

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(Barnstaple) - Posted 2 years ago

“Went to the merryhill branch after an eternity ring and was greeted politely and in a friendly manner. Member of staff was very helpful and she guided us through the process, explaining everything and answered any questions we enquired.”

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(Brierley Hill) - Posted 2 years ago

“Great professional customer service. Listened and advised when choosing items. Not pushed into purchase.”

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(Basingstoke) - Posted 2 years ago

“Tracy and the manager were very helpful, Tracy gave me all the options that was available to me to help me mark the right choices as to buying and selling my items. Hope to use F. Hinds in the future.”

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(Sittingbourne) - Posted 2 years ago

“We were pleased to be shopping in our favoured F Hinds in Worthing. As always the service was excellent professional and friendly. We have shopped at F Hinds for at least 25 years. Thank you for maintaining and delivering exceptional service and quality jewellery. The staff are fabulous.”

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(Worthing) - Posted 2 years ago

“The service was impeccable. Its so nice to see friendly faces to greet you when you go into a shop, I wish all assistants were so kind, and genuine, it makes such a difference to your shopping experience. WELL DONE YOU LADIES :-) 😀”

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(Brierley Hill) - Posted 2 years ago

“Very helpful lady who helped us through the buying of the watch”

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(Weymouth) - Posted 2 years ago

“lady assistant was very helpful in helping me get a necklace clasp adjusted so was easier to open and close it. very friendly and helpfull.”

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(Great Yarmouth) - Posted 2 years ago

“I found that the service that I received was very good..”

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Posted 2 years ago

“Very friendly and courteous staff, helpful, professional and knowledgeable. Excellent service in general.”

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(New Malden) - Posted 2 years ago

“Very pleasant and helpful service from Nicholas at a busy time in the Horsham shop.”

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(Horsham) - Posted 2 years ago

“Beautiful jewlery and great range of watches. The staff are also extremely helpful polite and pleasant. Pleasure to shop there”

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(New Malden) - Posted 2 years ago

“Staff very friendly, great help items purchased were Christmas presents good value and delicately make great craftsmanship”

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(Worthing) - Posted 2 years ago

“absolutely fantastic customer service (sallyann was wonderful!) and beautiful rings.”

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(Sheffield) - Posted 2 years ago

“Very friendly and helpful service. Really pleased with my purchase.”

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(Dover) - Posted 2 years ago

“V friendly and helpful.”

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(Darlington) - Posted 2 years ago

“Excellent service and staff really helpful.”

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(Torquay) - Posted 2 years ago

“The lady who served us was very knowledgeable and helpful.”

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(Great Yarmouth) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,209 reviews