F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,208 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 20th January 2026

3048

Anonymous

Anonymous // 01/01/2019

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“Was a very busy store but didn’t wait long, great knowledge and support.”

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(Basingstoke) - Posted 2 years ago

“The lady that served us payed a lot of attention to my husbands needs .helping him fit his new watch offering a after sales service for further adjustments if needed”

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(Worthing) - Posted 2 years ago

“Only place in Wolverhampton I could find with a good selection of alarm clocks. Assistant was extremely helpful and knowledgable. Thank you.”

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(Wolverhampton) - Posted 2 years ago

“Very helpful staff.”

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(Aldershot) - Posted 2 years ago

“the product was friendly and affordable. is a perfect gift for friends and family.”

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(Dartford) - Posted 2 years ago

“Very happy perfect staff”

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(Luton) - Posted 2 years ago

“Very helpful and very friendly (Bexhill shop). The earrings I wanted were in stock. Very impressed.”

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(Bexhill-on-Sea) - Posted 2 years ago

“Excellent service very friendly knowledgeable staff great value for money”

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(Tonbridge) - Posted 2 years ago

“My wife and I spent some time in the Carmarthen store yesterday (05/12/2023) choosing a watch for me, not a straightforward matter owing to my specific requirements, but the staff were most helpful and patient, and the outcome was very satisfactory. Most importantly, I was assured of their full attention in future if I was in any way dissatisfied with my purchase. All in all it was a pleasant experience and I would not hesitate to visit the store again.”

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(Carmarthen) - Posted 2 years ago

“Shopping at F. Hinds was a pleasure. Customer service was excellent. There were no pressure to purchase and when I decided what I wanted, I was happy with the items purchased.”

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(London) - Posted 2 years ago

“Very helpfull”

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Posted 2 years ago

“Great quality jewellery at very competitive prices. Great service from a staff team who know their stuff and a great follow through service too.”

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(Wellingborough) - Posted 2 years ago

“I shopped in your store in Stirling today. The wonderful lady who served me was wonderfully helpful, knowledgeable and happy at her work. With care , attention, humour and with fantastic insightful advice I was helped to choose earrings for my 14 year old daughter. It really really helps, and i believe is often overlooked how difficult it can be to work with the general public, but this staff member of yours did your company proud and is indeed a lovely person also- a role model for your staff for sure !”

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Posted 2 years ago

“Very friendly happy place to go into. Always use this jewellers”

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(Bletchley) - Posted 2 years ago

“Good choice and friendly staff”

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Posted 2 years ago

“Very knowledgeable and personable service”

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(Gosport) - Posted 2 years ago

“Friendly staff and helpful”

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(Darlington) - Posted 2 years ago

“First class service and helpfull in every way. Good value for money and very helpfull in assisting the customer through the range available.”

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(Dover) - Posted 2 years ago

“Lady who served me at the Hertford branch was very friendly and helpful.”

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(Hertford) - Posted 2 years ago

“Excellent friendly and efficient service.”

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(Evesham) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,208 reviews