F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,319 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,319 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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3084

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The young girl at Stockton branch has been fantastic. We had a few problems caused by no communication, another branch who were meant to send a ring for collection. We waited weeks to collect it, heard nothing so went in to find out they weren’tsending it, no explanation & hadn’t contacted anyone to say they weren’t going to send it. Eventually after 3 visits & several weeks while other staff just said ‘it’s not here’ the other younger girl who originally served us recognised us & stepped in & managed to sort out a replacement. It arrived in 3 days & she rang me straight away. So all ended well & we're very grateful to the young girl, we never got her name unfortunately. You’ve got some very sloppy staff but one amazing member of staff at Stockton. The 5 stars are for her, otherwise it would’ve been 1 star.”

Helpful Report

(Stockton-on-Tees) - Posted 2 years ago

“Very pleasant and helpful staff”

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(Solihull) - Posted 2 years ago

“Staff who helped me was very friendly, helpful”

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(Crawley) - Posted 2 years ago

“Staff was helpfull easy shopping experience would use this shop again.”

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(Cheltenham) - Posted 2 years ago

“I was very happy I could buy the item that I was interested in .The staff was very helpful and polite I will definitely come back and shop with you again . HAPPY CHRISTMAS TO YOU ALL.”

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(High Wycombe) - Posted 2 years ago

“Friendly and helpful staff”

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(Redditch) - Posted 2 years ago

“Amazing service, all staff friendly and helpful amazing experience and quality product”

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(Boston) - Posted 2 years ago

“I found the staff to be extremely friendly and very efficient and would recommend F.Hinds jewellery stores to every one”

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(Ramsgate) - Posted 2 years ago

“Very helpful and friendly staff. Thank you!”

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(Hertford) - Posted 2 years ago

“Great service .”

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(Ashford) - Posted 2 years ago

“The Store I used is not listed it is Dalton Park”

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Posted 2 years ago

“Christmas present so will know if they are right on the day. Helpful staff, fantastic shopping experience. Will use again.”

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(Aldershot) - Posted 2 years ago

“Really good service”

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(Shrewsbury) - Posted 2 years ago

“Friendly staff. Fast and effective service.”

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(Sheffield) - Posted 2 years ago

“Very helpful staff.”

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(Worthing) - Posted 2 years ago

“Went into your store in York designer outlet I asked to view a bracelet that was £399 after trying it on I said I wanted to buy it . I was with two other members of my family and was paying cash . One of my family members over heard two members of staff saying oh no they are paying with cash as though I was doing something wrong . I was just given the bracelet in a box with my receipt and no bag to place it in I only had with me a small Handbag so I asked for a bag the assistant was quiet put out saying she only had big bags to which I said I had no where to put it so could I please have the bag . £399 I spent if the bracelet was not for a present I would have walked out and spent my money somewhere else .”

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Posted 2 years ago

“Well merchandised, clean, bright store. Polite staff. Efficient check out.”

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(Patchway) - Posted 2 years ago

“Good and quick service.thanks ⅕”

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(Solihull) - Posted 2 years ago

“Very good customer service”

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Posted 2 years ago

“Very polite and good service.”

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(Shrewsbury) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,319 reviews