F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,208 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

Visit Website

F.Hinds 5 star review on 20th January 2026

3048

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Enjoyed the experience of buying my new watch today. Your staff were very helpful and we exchanged some polite banter, magic. P.s. I'm very happy with the watch, excellant piece of kit”

Helpful Report

(Darlington) - Posted 2 years ago

“Great service and products”

Helpful Report

Posted 2 years ago

“Very helpful staff”

Helpful Report

(Tonbridge) - Posted 2 years ago

“Very polite and pleased with my purchases”

Helpful Report

Posted 2 years ago

“Very courteous and efficient. I enjoyed shopping at the Stafford Branch of F. Hinds”

Helpful Report

(Stafford) - Posted 2 years ago

“Such patient and helpful staff.”

Helpful Report

(Camberley) - Posted 2 years ago

“Watch was nice and customer service excellent”

Helpful Report

(Newport) - Posted 2 years ago

“Very friendly and helpful staff”

Helpful Report

(Wellingborough) - Posted 2 years ago

“I bought an alarm clock for £15. I said yes to a a cardboard gift box and was billed £21.98 Nearly £7 for a gift box , they’re having a laugh! Didn’t realise until I got home that I’d been charged for two gift boxes (only got one)-feel a right mug. I’ll never go there again!”

Helpful Report

(Patchway) - Posted 2 years ago

“Excellent customer service, staff were friendly polite, having been a partner with John Lewis for 28 years I really had no complaints today, thank you so much I would also like to wish all your staff a very happy Christmas.”

Helpful Report

(Cardiff) - Posted 2 years ago

“Excellent advice snd customer service with a pleasant and happy approach .. overall a pleasurable experience.”

Helpful Report

(Great Yarmouth) - Posted 2 years ago

“We found both ladies to be polite, friendly and very helpful to us choosing our rings.”

Helpful Report

(Reading) - Posted 2 years ago

“Thank you for replacing it’s verry nice”

Helpful Report

(Milton Keynes) - Posted 2 years ago

“beautiful bracelet”

Helpful Report

Posted 2 years ago

“Very helpful and polite. Diana ordered us in the earrings we wanted, as she had sold the pair they had in stock the day before. They came in as advised, and I was notified by email.”

Helpful Report

(Trowbridge) - Posted 2 years ago

“Your ladies were very helpful in the Worthing branch”

Helpful Report

(Worthing) - Posted 2 years ago

“Very courteous and pleasant gentleman happy to help”

Helpful Report

(Patchway) - Posted 2 years ago

“Excellent Very friendly and helpful”

Helpful Report

(Milton Keynes) - Posted 2 years ago

“I visited Ipswich F.Hinds today . They couldn’t have been more helpful with showing me watches and ensuring the strap was a good fit . Friendly service with a massive choice of watches .”

Helpful Report

(Ipswich) - Posted 2 years ago

“The lady that served me really fantastic, went into buy for one grandson lady so lovely came out with something for two grandsons. Xx”

Helpful Report

(Great Yarmouth) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,208 reviews