F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,208 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 20th January 2026

3048

Anonymous

Anonymous // 01/01/2019

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“I knew what I wanted, the assistant found some options, didn't pressure me into buying anything. I made my choice and bought what I chose.”

Helpful Report

(Basildon) - Posted 2 years ago

“I saw two Maserati watches in F. Hinds Jewellers in Stamford. On entering the shop we were greeted by a pleasant young lady who asked could she help. I replied she could and could I look at two Maserati watches that were in the window. The young lady showed me the two watches and explained the differences between the two watches. I tried the watch on my wrist, and the bracelet was adjusted to fit. The young lady was very pleasant throughout my visit, and I would shop there again in the future.”

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(Stamford) - Posted 2 years ago

“Very good customer service from Vicky. She was attentive and very helpful with my purchase choice. An asset to Hinds, Fleet.”

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(Fleet) - Posted 2 years ago

“Great customer service by a lovely lady at the till. I will definitely return for more purchases in the future.”

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(Taunton) - Posted 2 years ago

“The staff at the St John's Road, Battersea Branch are fantastic. The manager (can't remember his name), Coral, the diamond specialist and another lady, were extremely helpful. They were always courteous, remembered me each time I came into the store from looking for a ring to making the final payment. A massive well done to them all 🤗”

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(London) - Posted 2 years ago

“Helpful & friendly staff who offered further advise on options available now & in the future”

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(Dover) - Posted 2 years ago

“Great friendly helpful service”

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(Thurrock) - Posted 2 years ago

“Went in as the pin on my watch strap had broken. The lady very quickly found the right one and repair was effected immediately with no fuss. Great service thanks”

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(Gosport) - Posted 2 years ago

“Excellent service. I had my father’s signet ring repaired as the onyx was damaged. Fantastic job and reasonably priced. Thank you !”

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(Sheffield) - Posted 2 years ago

“Always very helpful”

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(Wellingborough) - Posted 2 years ago

“Excellent service from your staff very helpful”

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(Walsall) - Posted 2 years ago

“Beautiful ring, I was very happy, very beautiful gift!”

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(Luton) - Posted 2 years ago

“Extremely helpful, and even provided a comfortable chair while I waited.”

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(High Wycombe) - Posted 2 years ago

“The store assistant was very courteous and helpful, explaining all the details of the item purchased. Store itself was very tidy and well layed out.”

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(Trowbridge) - Posted 2 years ago

“Great choice. Lovely staff”

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(Cardiff) - Posted 2 years ago

“Excellent service, friendly staff, will return when next needed. Best jewellers in Sittingbourne.”

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(Sittingbourne) - Posted 2 years ago

“Fantastic customer service and everything explained very clearlly about the item and insurance.”

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(Dartford) - Posted 2 years ago

“Good selection at affordable prices. Quick and efficient on a very busy shopping expedition”

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(Patchway) - Posted 2 years ago

“Very quick and friendly service, would highly recommend them”

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Posted 2 years ago

“Very helpful and friendly staff with excellent customer service skills who go above and beyond to help you.”

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(Crawley) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,208 reviews