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F.Hinds Reviews

4.9 Rating 62,377 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,377 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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I am extremely satisfied with the customer service.
Helpful Report
Posted 2 years ago
Excellent Very good and professional service
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(Horsham) - Posted 2 years ago
Very good service
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(Manchester) - Posted 2 years ago
Lovely staff very helpful & good priced
F.Hinds 5 star review on 10th December 2023
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(Brierley Hill) - Posted 2 years ago
Very pleasant service, could do enough for me. Highly satisfied with my purchase.
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(Mansfield) - Posted 2 years ago
Welcoming and extremely helpful staff!
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(High Wycombe) - Posted 2 years ago
Staff very friendly
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(Scunthorpe) - Posted 2 years ago
The lady helped me choose a nice necklace to go with my cross I brought. She was very helpful.
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Posted 2 years ago
Excellent, knowledgeable & courteous service
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Posted 2 years ago
I found the staff very polite and helpful.
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(Chippenham) - Posted 2 years ago
I am very happy with today's shopping and the service is very nice and very helpful, thank you again
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(Bradford) - Posted 2 years ago
Item arrived promptly in good condition, good helpful service.
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(Aldershot) - Posted 2 years ago
Great service from the team in the Newbury store. Great product knowledge and advice helped me to buy a fantastic gift for my daughter for Christmas.
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(Berkshire) - Posted 2 years ago
Lady was so helpful got wot I wanted
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(Clacton-on-Sea) - Posted 2 years ago
Great customer service
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(Norwich) - Posted 2 years ago
Helpful, friendly service...took trouble to advise and put in gift packages etc
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(Derby) - Posted 2 years ago
Staff were helpful without being “in your face”
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(Redditch) - Posted 2 years ago
Beautiful displays , lots of choice and amazing value items
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(Solihull) - Posted 2 years ago
The young girl at Stockton branch has been fantastic. We had a few problems caused by no communication, another branch who were meant to send a ring for collection. We waited weeks to collect it, heard nothing so went in to find out they weren’tsending it, no explanation & hadn’t contacted anyone to say they weren’t going to send it. Eventually after 3 visits & several weeks while other staff just said ‘it’s not here’ the other younger girl who originally served us recognised us & stepped in & managed to sort out a replacement. It arrived in 3 days & she rang me straight away. So all ended well & we're very grateful to the young girl, we never got her name unfortunately. You’ve got some very sloppy staff but one amazing member of staff at Stockton. The 5 stars are for her, otherwise it would’ve been 1 star.
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(Stockton-on-Tees) - Posted 2 years ago
Very pleasant and helpful staff
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(Solihull) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,377 reviews