F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,208 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,208 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 4 star review on 21st January 2026

3052

Anonymous

Anonymous // 01/01/2019

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“The lady how look after me was absolutely first class”

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Posted 2 years ago

“Very helpful, friendly and polite staff. We only wanted a watch battery replaced on but were treated as if we were as important as any other Customer.”

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(Horsham) - Posted 2 years ago

“Good customer service Very friendly”

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Posted 2 years ago

“Very Helpful and got the jewellery item which is perfect for my young granddaughter. Thank you”

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(Swindon) - Posted 2 years ago

“Excellent service with free watch battery for life”

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(Barnstaple) - Posted 2 years ago

“Excellent service. Helpful. Polite. Quick with a smile.”

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(Ipswich) - Posted 2 years ago

“Used F Hinds for years and they have always been very pleasant and helpful . Today my wife was looking to replace the battery in her watch. She had been looking for a new watch for some time so today was thrilled to find one exactly what she was looking for .”

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(Gosport) - Posted 2 years ago

“Great service, unbiased advice, and friendly atmosphere in store.”

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(Trowbridge) - Posted 2 years ago

“Very helpful staff explained everything thoroughly”

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(Merthyr Tydfil) - Posted 2 years ago

“Both members of staff were as helpful as could be and assisted me great in choosing the perfect ring thank you”

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(Dartford) - Posted 2 years ago

“Excellent service. So helpful and very thorough in the information they provided. Would definitely purchase from them again. 10/10”

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(Bradford) - Posted 2 years ago

“Great experience. I got all what I needed and the three ladies were brilliant. They listened and and showed me different options to what I wanted. Missing this type of customer service these days. Well done!”

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(Staines-upon-Thames) - Posted 2 years ago

“Visited twice and both visits I was met by very helpful staff. First visit I was helped in getting a ring and a watch for my daughter. Second visit to collect the ring and a question over the watch was dealt with.”

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(Barnstaple) - Posted 2 years ago

“Katherine was attentive, helpful and polite. I felt at ease and not hurried in making my decision. I am very happy with my purchase which has sentimental value to me. Thank you”

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(Ashford) - Posted 2 years ago

“Love the watch and good for the price too”

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Posted 2 years ago

“Excellent service ,wonderful helpful staff very attentive and friendly as normal”

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(Worthing) - Posted 2 years ago

“Lovely shop, Lovely staff the shopping experience is relaxed with no pressure and a great selection of items on sale.”

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Posted 2 years ago

“Fitted new battery in my watch, returned within the hour to collect in perfect order, good friendly staff and service.”

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(Brierley Hill) - Posted 2 years ago

“Helpful staff at darlington branch”

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(Darlington) - Posted 2 years ago

“Excellent staff”

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(Cwmbran) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,208 reviews