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F.Hinds Reviews

4.9 Rating 62,279 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,279 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 20th April 2026
Anonymous
F.Hinds 5 star review on 19th April 2026
Marie B
F.Hinds 5 star review on 19th April 2026
Phillip W
F.Hinds 4 star review on 19th April 2026
Anonymous
F.Hinds 5 star review on 18th April 2026
Jane T
F.Hinds 5 star review on 18th April 2026
Colleen M
F.Hinds 5 star review on 17th April 2026
Anonymous
3097
Anonymous
Anonymous  // 01/01/2019
Very good customer service skills in shop by Rubina. For insurance purposes I would have preferred if the repair receipt was more detailed esp. The carat of resize gold used, hence 4/5 rating
Helpful Report
(High Wycombe) - Posted 2 years ago
Very quick service, free battery for life honoured 😊
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(Sittingbourne) - Posted 2 years ago
Very helpful staff. Second time I have been to this store and would highly recommend.
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(Braintree) - Posted 2 years ago
Extremely helpful staff all round! They are very welcoming and remembered me and made great suggestions.
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(Stroud) - Posted 2 years ago
Very friendly service and helpful as we had a replacement battery done and being it has gold screws they know how careful they have to be.
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(Basingstoke) - Posted 2 years ago
Helpful knowledgable staff. Gave me good advice and I left the store very happy.
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(Bishop's Stortford) - Posted 2 years ago
I visited F. Hinds Jewellery shop in Pier Road Clacton On Sea yesterday to have new batteries put into two watches the lady who did for me was this was most helpful and gave me good information about the types of batteries I could have.
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(Clacton-on-Sea) - Posted 2 years ago
Excellent customer service. Advised me of the 9ct gold status and offered a warranty. Excellent
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(Brierley Hill) - Posted 2 years ago
Very polite and efficient customer service i will recommend f.hindsto anyone who wants a first class service
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(Bracknell) - Posted 2 years ago
Very helpful lady
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(Sittingbourne) - Posted 2 years ago
Friendly and helpful staff
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(Carmarthen) - Posted 2 years ago
Very pleasant and helpful staff yesterday, just as at my previous visit. Have collected my watch and hope the resizing of the bracelet (removing two sections) will help. Another watch has to go to HQ to fit the new battery as the staff is unable to remove the back. To be collected in due course. If we need a repair or advice Hinds is the place to go for fairness and honesty. The rest of the questions the answer is N/A since It was face to face service.
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(Cirencester) - Posted 2 years ago
We were deat with courteously despite the shop being very busy and purchased a watch with every help we needed.
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(Cheltenham) - Posted 2 years ago
Great customer service delivered by friendly store assistants. Quick service too
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(Staines-upon-Thames) - Posted 2 years ago
Good helpful service.
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Posted 2 years ago
Good collection. Friendly staff. What more should I ask for when I walk into a store.
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(Luton) - Posted 2 years ago
Simple, straightforward, friendly service. I knew what I wanted, was shown a few options, chose, paid, left. Easy peasy.
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Posted 2 years ago
Shop staff really helpful with my purchase a pleasure to do business would recommend
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Posted 2 years ago
I was very pleased with the service from the staff in F Hinds of Waltham Cross Herts Branch, Very friendly , could not fault them, 100%
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(Waltham Cross) - Posted 2 years ago
Great staff very friendly and happy.
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Posted 2 years ago
F.Hinds is rated 4.9 based on 62,279 reviews