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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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The staff was fantastic in showing me several different rings to help make the decision of an engagement ring easier.
Helpful Report
(Stockport) - Posted 2 years ago
Excellent value and a good range of products with first class service from friendly staff
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Posted 2 years ago
Ring fixed and quickly. Great store customer service. Staff friendly and helpful.
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(London) - Posted 2 years ago
Thank you for your help
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(Uxbridge) - Posted 2 years ago
The ladies serving were so helpful, patient and friendly. They even found me the perfect ring. It made our purchase really special.
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(Dartford) - Posted 2 years ago
Overall an excellent store but with some shortcomings. Very happy with the quality of items I have purchased so returned today for a replacement battery after nearly 2 years which I have paid for a watch lifetime supply of. Customer service was poor from the assistant who served me - little to no eye contact, voice hardly audible so I couldn't really hear what was being said and a rather sullen attitude came across. Maybe it wasn't a good day for the assistant so I'm prepared to accept it as a one-off. I would recommend F Hinds as a great store with very well priced quality goods.
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(Weston-super-Mare) - Posted 2 years ago
Very happy with birthday gift staff very helpful
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(Solihull) - Posted 2 years ago
Good customer service 👍
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(Milton Keynes) - Posted 2 years ago
Great service and such lovely staff, very friendly and helpful. Store is bright and spacious with some lovely items.
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(Middlesbrough) - Posted 2 years ago
The store at Milton Keynes ordered a ruby and diamond bracelet for me (a gift for my wife). It only took a week and all the staff were very helpful with advice on cleaning and warranty etc. The price I thought was very good for such a hard to find item and most important, my wife is very happy. Thank you to all the Hinds staff for their professionalism, can highly recomend them.
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(Milton Keynes) - Posted 2 years ago
Lovely lady, my daughter was really nervous, but felt alot better after she spoke to her
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(Carmarthen) - Posted 2 years ago
Really helpful quick service, replaced watch battery
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(Ipswich) - Posted 2 years ago
Service not good initially
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(Brierley Hill) - Posted 2 years ago
It was fantastic, excellent customer service and product at a nice price
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(Crawley) - Posted 2 years ago
Very nice polite and friendly people. Always happy to help you.
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(Thurrock) - Posted 2 years ago
Very good service
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Posted 2 years ago
The staff and helpful and friendly. And sort out what l want quick and easy
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(Waltham Cross) - Posted 2 years ago
Helpful staff and nice watches. Thank you
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(Wrexham) - Posted 2 years ago
Good service and explanation
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(Wellingborough) - Posted 2 years ago
I have been going to F Hinds for decades and have always been welcomed by the staff. Their service is fantastic and their advise always spot on. I recommend them to anyone that needs a good jewellers.
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(London) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews