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F.Hinds Reviews

4.9 Rating 62,279 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,279 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 20th April 2026
Anonymous
F.Hinds 5 star review on 19th April 2026
Marie B
F.Hinds 5 star review on 19th April 2026
Phillip W
F.Hinds 4 star review on 19th April 2026
Anonymous
F.Hinds 5 star review on 18th April 2026
Jane T
F.Hinds 5 star review on 18th April 2026
Colleen M
F.Hinds 5 star review on 17th April 2026
Anonymous
3097
Anonymous
Anonymous  // 01/01/2019
Satisfactory service
Helpful Report
Posted 2 years ago
Really friendly & helpful staff.
Helpful Report
(Waltham Cross) - Posted 2 years ago
Always satisfied when I visit your Telford store. Helpful staff.
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(Telford) - Posted 2 years ago
The service was professional and courteous, very polite and helpful.
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(Crawley) - Posted 2 years ago
Amazing staff. Warm and friendly and excellent service. Had our kids with us and they were great at interacting with them. Will be back again.
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(Stroud) - Posted 2 years ago
Love F Hinds đź’• my favourite jewelry shop
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(Norwich) - Posted 2 years ago
Very helpful staff in Basildon branch.
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(Basildon) - Posted 2 years ago
Great customer service, didn’t get the lady’s name. But whoever she was treated me really well.
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(Dover) - Posted 2 years ago
Excellent and attentive customer service. Good advice given and the staff were very friendly and helpful.
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(Hastings) - Posted 2 years ago
Impeccable service. Patient, kind and incredibly knowledgeable. Nothing is too much trouble. Great team.
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(Worthing) - Posted 2 years ago
Thank you for being very helpful and lm very happy with my watch I bought and my key ring of a sixpence witch lm really happy with love FHinds jewelry shop thank you again will be there again to do Christmas shopping
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(Walsall) - Posted 2 years ago
I wanted to buy a new watch and with the help of one of your assistants in the Ashford, Kent store I narrowed it down to 3 and then buying one of them. The assistant was extremely helpful and kind
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(Ashford) - Posted 2 years ago
I bought a diamond wedding ring 18 months ago and it has been returned three times to manufacture because the diamonds keep falling out and there has been no proper apology or offer of a refund despite the ring being faulty. Although it’s benign fixed again, I am without my ring for two months.
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(Exeter) - Posted 2 years ago
I had the loveliest lady helping me choose my wedding rings. Nothing was too much trouble. I am really happy with my purchases. I would definitely recommend.
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Posted 2 years ago
Every time I have visited the shop I have always found the staff to be very friendly and helpful
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(Braintree) - Posted 2 years ago
Adviser was really helpful and friendly first time buying in the shop was good definitely go back
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(Bristol) - Posted 2 years ago
The staff member was very helpful, friendly and professional. I was happy with my purchase.
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(Peterborough) - Posted 2 years ago
Really helpful, changed my watch battery. Pleased with the lifetime warranty.
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(Havant) - Posted 2 years ago
Attentive, quick service.
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(Gosport) - Posted 2 years ago
Quick and easy transaction
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(Crystal Peaks) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,279 reviews