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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
I wanted to buy a new watch and with the help of one of your assistants in the Ashford, Kent store I narrowed it down to 3 and then buying one of them. The assistant was extremely helpful and kind
Helpful Report
(Ashford) - Posted 2 years ago
I bought a diamond wedding ring 18 months ago and it has been returned three times to manufacture because the diamonds keep falling out and there has been no proper apology or offer of a refund despite the ring being faulty. Although it’s benign fixed again, I am without my ring for two months.
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(Exeter) - Posted 2 years ago
I had the loveliest lady helping me choose my wedding rings. Nothing was too much trouble. I am really happy with my purchases. I would definitely recommend.
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Posted 2 years ago
Every time I have visited the shop I have always found the staff to be very friendly and helpful
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(Braintree) - Posted 2 years ago
Adviser was really helpful and friendly first time buying in the shop was good definitely go back
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(Bristol) - Posted 2 years ago
The staff member was very helpful, friendly and professional. I was happy with my purchase.
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(Peterborough) - Posted 2 years ago
Really helpful, changed my watch battery. Pleased with the lifetime warranty.
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(Havant) - Posted 2 years ago
Attentive, quick service.
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(Gosport) - Posted 2 years ago
Quick and easy transaction
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(Crystal Peaks) - Posted 2 years ago
Very good customer service skills in shop by Rubina. For insurance purposes I would have preferred if the repair receipt was more detailed esp. The carat of resize gold used, hence 4/5 rating
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(High Wycombe) - Posted 2 years ago
Very quick service, free battery for life honoured 😊
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(Sittingbourne) - Posted 2 years ago
Very helpful staff. Second time I have been to this store and would highly recommend.
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(Braintree) - Posted 2 years ago
Extremely helpful staff all round! They are very welcoming and remembered me and made great suggestions.
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(Stroud) - Posted 2 years ago
Very friendly service and helpful as we had a replacement battery done and being it has gold screws they know how careful they have to be.
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(Basingstoke) - Posted 2 years ago
Helpful knowledgable staff. Gave me good advice and I left the store very happy.
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(Bishop's Stortford) - Posted 2 years ago
I visited F. Hinds Jewellery shop in Pier Road Clacton On Sea yesterday to have new batteries put into two watches the lady who did for me was this was most helpful and gave me good information about the types of batteries I could have.
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(Clacton-on-Sea) - Posted 2 years ago
Excellent customer service. Advised me of the 9ct gold status and offered a warranty. Excellent
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(Brierley Hill) - Posted 2 years ago
Very polite and efficient customer service i will recommend f.hindsto anyone who wants a first class service
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(Bracknell) - Posted 2 years ago
Very helpful lady
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(Sittingbourne) - Posted 2 years ago
Friendly and helpful staff
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(Carmarthen) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews