F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,401 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,401 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 11th September 2026

3118

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I always find the staff at F. Hinds very helpful, polite and charming so I tend to go back there knowing I’ll get good customer service.”

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(Dartford) - Posted 3 years ago

“Excellent service ,very helpful gentleman who served me in the Folkestone shop”

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(Folkestone) - Posted 3 years ago

“Dealt with courteously and professionally.”

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(Carmarthen) - Posted 3 years ago

“the gentleman that server me was very professional not at all pushy he listened to my request which made my choice a lot easier choosing a gift for my wife.everytime myself and my wife have been into f.hinds to make a purchase or any other service the staff have been 100 percent in all dealings a pleasure to shop there many thanks yours rocky legg”

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(Great Yarmouth) - Posted 3 years ago

“The staff were excellent ambassadors. The friendly knowledge and customer support were first-class.”

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(Chippenham) - Posted 3 years ago

“Excelente fast service”

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(Cwmbran) - Posted 3 years ago

“Got lovley service. A young lady didn't get her name was lovley polite also very helpfull. Got 2 pieces of jewellery she gave me good advice. Very good service”

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(Bournemouth) - Posted 3 years ago

“Very good service by friendly and helpful staff.”

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(Dunstable) - Posted 3 years ago

“Lovely staff very helpful”

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(Cwmbran) - Posted 3 years ago

“Very happy with service at Darlington today”

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(Darlington) - Posted 3 years ago

“Great customer service and would definitely use again. Very helpful and quick”

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(Chippenham) - Posted 3 years ago

“Amazing customer service I received in the store today .”

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(Brierley Hill) - Posted 3 years ago

“Always very welcoming, and happy to help with anything jewellery.”

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(High Wycombe) - Posted 3 years ago

“Excellent service, very helpful, polite customer service will shop there again”

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(Clacton-on-Sea) - Posted 3 years ago

“My new go to for all jewellery bought a few items lately . Very helpful and friendly service. 😀”

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(Sittingbourne) - Posted 3 years ago

“Great customer service”

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(Trowbridge) - Posted 3 years ago

“The shop windows are really large with excellent lighting so everything looks beautiful. I was after a Silver bracelet and possibly a new wedding / eternity ring for myself. I wasn't disappointed as I managed to get both items, I was served by a lovely lady who was extremely helpful, I will be shopping with F. Hinds again.”

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(Middlesbrough) - Posted 3 years ago

“Both ladies were super helpful, friendly and personable.”

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(Taunton) - Posted 3 years ago

“Very helpful, can't fault the service, have bought a couple of items over the years, would shop in store again.”

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(Torquay) - Posted 3 years ago

“Had a watch strap replaced. The leather was scuffed straight away and the strap didn't fit my wrist. It would have been better to have different lengths of strap so it could be personalised because one fit does not suit all.”

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(Trowbridge) - Posted 3 years ago

F.Hinds is rated 4.9 based on 62,401 reviews