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F.Hinds Reviews

4.9 Rating 62,328 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,328 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 9th July 2026
Linda R
F.Hinds 5 star review on 8th July 2026
Ergin D
F.Hinds 5 star review on 7th July 2026
Mark O
F.Hinds 5 star review on 6th July 2026
Kafia K
F.Hinds 5 star review on 5th July 2026
Tony M
F.Hinds 5 star review on 5th July 2026
Ian W
F.Hinds 5 star review on 5th July 2026
James T
3095
Anonymous
Anonymous  // 01/01/2019
Friendly and Efficient Staff, Replacement Lifetime Watch Battery told to come back in 20 mins & watch was ready dead on time
Helpful Report
(Cwmbran) - Posted 2 years ago
I can not thank F. Hinds enough for how they dealt with our recent insurance claim. Whilst very upset about losing the piece of jewellery, the staff at the Meadowhall branch were so kind and helped me through the whole process. Great service :)
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(Sheffield) - Posted 2 years ago
Very good service received from the Stroud shop. Warm friendly staff, attentive.
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(Stroud) - Posted 2 years ago
Customer service was excellent, and I felt welcomed. I will definitely come back and also refer a friend(s).
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(Worthing) - Posted 2 years ago
Overall really positive experience. Most of the staff were very welcoming and helpful. However, struggled to contact the shop by phone following a voice message left for me. Constantly put through to the message service and no call back from anyone. The only criticism, is that the ring I purchased had a very sticky label. I had expected the shop assistant to clean the glue off the ring on removal, but that didn't happen. I found this out when I got the purchase home. Also, no gift bag or packaging for the ring, other than the box. Just lacking that attention to detail.
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(Yate) - Posted 2 years ago
Excellent service, great product.
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(Reading) - Posted 2 years ago
Lovely shop and friendly, helpful staff.
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(Torquay) - Posted 2 years ago
I wanted a watch for a special occasion I found 2 that I liked the look of neither of them were available in the Taunton store but the assistant ordered them both for me to look at with no obligation to buy, very helpful 🙏
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(Taunton) - Posted 2 years ago
F. Hinds is my go to Jewellers in Exeter has been for a while. Staff always helpful and have good mix of different types of Jewellery.
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(Exeter) - Posted 2 years ago
Very friendly staff and very helpful too
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(Bury) - Posted 2 years ago
A very positive experience shopping with F.Hinds. Very helpful staff. Thank you
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(Manchester) - Posted 2 years ago
Always helpful with repairs. I took a particularly different diamond ring into day. Although it was stated that one like this had never been repaired it would be sent off with a full description of the ring and what repairs would be needed. A long time was spent looking at this item and writing the description. Other repairs were treated just the same and and a possible answer to the outcome was given to me. Well done,
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(Reading) - Posted 2 years ago
I liked the communication and service in the store.lt was a pleasure to buy a gift in this store.Polite and nice sellers. Thanks.It was wonderful and l enjoyed being in the store F. Hinds.
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(Worthing) - Posted 2 years ago
My shopping experience with F Hinds was excellent the assistant was very helpful and attentive most enjoyable experience. I will definitely be shopping at F. Hinds again.
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Posted 2 years ago
Pleasant and knowledgeable staff
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(Bishop's Stortford) - Posted 2 years ago
Good service and very pleasant
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(Mansfield) - Posted 2 years ago
thank you for the lady who assisted me.
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Posted 2 years ago
Wonderful staff very helpful. Love shopping in there
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(Braintree) - Posted 2 years ago
Very professional and helpful will definitely shop there again very friendly staff
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(Stroud) - Posted 2 years ago
Super friendly staff and great service.
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(Dover) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,328 reviews