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F.Hinds Reviews

4.9 Rating 62,310 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,310 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Friendly knowledgeable staff well laid out shop
Helpful Report
(Hastings) - Posted 9 months ago
Pleasant welcome on arrival, time to wander before being asked if we needed help. Lady sales assistant was excellent and had a good product knowledge, backed up area manager.
Helpful Report
Posted 9 months ago
So obviously I wasn't the priority (on this occasion) although I was in December!!!! Yes, I get that there was a big sale happening when I was in the shop (and that wasnt me) But both sales assistants serving the one customer and others ignored was a bit of a downer. Yes we got there in the end. And I made a small sale. Really like the shop and there is always something that we'd like. Just service was a bit lacking this time
Helpful Report
Posted 9 months ago
Very helpful and pleasant staff
Helpful Report
(Stockton-on-Tees) - Posted 9 months ago
Found ring online but didn't have one in stock,visited shop to order ring and for sizing,staff were helpful and had a fair knowledge of item required,order went through smoothly and available for collection a day earlier than expected.collected without fuss,would certainly use shop again.
Helpful Report
Posted 10 months ago
Staff very nice and helpful.
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(Clacton-on-Sea) - Posted 10 months ago
Very quick service Helpful staff
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(Horsham) - Posted 10 months ago
The ladies that served very helpful and kind but especially patient with me as I eas unsure of which ring to buy they advised me and I'm confident I purchased the right ring fingers crossed lol
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(Cambridge) - Posted 10 months ago
Staff were very polite and helpful, everything was explained to me and I left the shop satisfied and happy with the service I received
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(Brierley Hill) - Posted 10 months ago
Staff were very pleasant and very helpful.
Helpful Report
(Braintree) - Posted 10 months ago
Great Customer Service. Just cannot fault it. EXCELLENT
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(London) - Posted 10 months ago
Excellent service
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(Stamford) - Posted 10 months ago
It was late this evening ,the shop is nearly close we arrived at20:30pm .I can see that the sales lady who assist us is tired but the smile on her face still brightens the customers as still a lot of customers were inside the shop .I an very please to the service that she provided .She was very kind to us and makes everyone happy inside the shop .Bless you and thank you so much
Helpful Report
Posted 10 months ago
The staff were welcoming and made my daughter feel at ease. The lady explained everything clearly and explained what was happening at each stage of the process.
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(Luton) - Posted 10 months ago
I was served by Rebecca today who I found to be very friendly and helpful. Would definitely go back.
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(Norwich) - Posted 10 months ago
They are always busy so I guess they provide a top service. I had to go back three days in a row to get my watch as they was always busy . I finally got it and Iam very pleased with it
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(Blackpool) - Posted 10 months ago
I visited the shop in Braintree to obtain a new battery for my watch. The shop was busy and I was not served immediately but the staff kept in touch when they would be available to serve me and apologised. The young lady who served me changed the battery and helped me set up a life time guarentee. So far the watch is running fine........
Helpful Report
(Braintree) - Posted 10 months ago
Very quick and easy to purchase. Good value for money and wide range of options.
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(Derby) - Posted 10 months ago
Very happy made my Daughter feal at ease when having her 1st ear piercings done will continue to use for future piercing and jewellery very clean and sterile
Helpful Report
Posted 10 months ago
Lovely store, friendly and helpful staff
Helpful Report
(Milton Keynes) - Posted 10 months ago
F.Hinds is rated 4.9 based on 62,310 reviews