F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,125 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,125 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 27th October 2025

3032

Anonymous

Anonymous // 01/01/2019

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“Arrived 8 minutes early for appointment and was told very abruptly and quite rudely to leave the store and come back despite there only being 1 other couple in the store. Lady doing the actual ear piercing was very nice and engaging.”

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(Berkshire) - Posted 6 months ago

“Great service. Very helpful”

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(Basildon) - Posted 6 months ago

“Received first class service.”

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(Banbury) - Posted 6 months ago

“Professional and polite staff, ready to help.”

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(Darlington) - Posted 6 months ago

“I didn't realise that Chapelle at Designer Outlet , Bridgen was Hinds !! Good customer service, item not in stock but delivered next day.”

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Posted 6 months ago

“The lady was very helpful, wouldn't let me buy a watch that wasn't working properly, so happy with that and bought another watch instead, than you so much for your help”

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(Brierley Hill) - Posted 6 months ago

“Very good and friendly service”

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Posted 6 months ago

“Very polite, attentive staff, and although being a busy day, looked after me well.”

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(Burton Upon Trent) - Posted 6 months ago

“Good value and quick after an initial querying of my lifetime battery guarantee”

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(Southampton) - Posted 6 months ago

“Excellent service”

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Posted 7 months ago

“I have had a lifetime watch battery card for many years and every time the service is brilliant with today being even better than usual. My watch had a new battery fitting completed within 3 minutes of walking into the shop. Additionally the gentleman who served me gave me some useful tip to help as the battery needs replacing more frequently due to the age of the watch, which I very much appreciated.”

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(Swindon) - Posted 7 months ago

“I ordered a custom ring. The staff were so helpful and gave suggestions that helped. I was so pleased with the service start to finish. And loved the ring.”

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(Wolverhampton) - Posted 7 months ago

“The young lady who served us was very helpful and a got exactly the watch I wanted”

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(Blackpool) - Posted 7 months ago

“Very happy with the service. Helpful and brought wanted I went in for.”

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(Southampton) - Posted 7 months ago

“I’ve been in twice in the last couple of weeks and the staff are always so lovely and helpful!”

F.Hinds 5 star review on 20th March 2025

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(Hereford) - Posted 7 months ago

“Friendly staff, very helpful”

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(Weston-super-Mare) - Posted 7 months ago

“Excellant service from Vivi , will Definitly shop at Great Yarmouth again”

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(Great Yarmouth) - Posted 7 months ago

“Very friendly and helpful staff.”

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Posted 7 months ago

“First class service as usual.always very polite and helpful.”

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(Dover) - Posted 7 months ago

“Prompt and efficient service”

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(Staines-upon-Thames) - Posted 7 months ago

F.Hinds is rated 4.9 based on 62,125 reviews