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F.Hinds Reviews

4.9 Rating 62,373 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,373 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Anonymous
Anonymous  // 01/01/2019
Good customer service
F.Hinds 5 star review on 13th December 2025
Helpful Report
(Milton Keynes) - Posted 8 months ago
Second time I broke a light chain gold bracelet. Both times was repaired quickly.
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(Bristol) - Posted 8 months ago
Shabbadee1
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(Ashford) - Posted 8 months ago
A poor customer service by a sales person who was looking weird at us and she didn't have proper manners to entertain customers.
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(Hounslow) - Posted 8 months ago
The lady who assisted in the Banbury shop was very helpful and a credit to your business
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(Banbury) - Posted 8 months ago
Very good service in your store today helpful member of staff helped me to buy a lovely gift for my daughter.
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(Taunton) - Posted 8 months ago
Very professional
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(Middlesbrough) - Posted 8 months ago
Good service
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(Letchworth Garden City) - Posted 8 months ago
Always a pleasure + very welcoming going to Hinds in Dartford. They are always friendly + helpful.
F.Hinds 5 star review on 9th December 2025
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(Dartford) - Posted 8 months ago
Very friendly and helpful. Lovely shop lots to chose from and very quick service.
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(Mansfield) - Posted 8 months ago
Very pleasant and helpful staff with reasonable prices too…
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(High Wycombe) - Posted 8 months ago
Excellent customer service and nothing was too much trouble. Very helpful and friendly
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(Telford) - Posted 8 months ago
Helpful staff and subsequent good news from follow up telephone call re part availability
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(Horsham) - Posted 8 months ago
I’ve been shopping at Hinds in Bletchley for nearly fifty years, and there’s a reason for that loyalty. Even as the town has declined, Hinds remains an oasis – a place where service, value, and genuine expertise still thrive. The staff here are exceptional; they deserve every success and every loyal customer they’ve earned. If I could give this team 10 stars, I would. Outstanding in every respect.
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(Bletchley) - Posted 8 months ago
Great pricing on watches. The ability to get 10% off a new watch by trading in an old one (working or not) is an added bonus.
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(Gosport) - Posted 8 months ago
Wonderful friendly staff Thank you Shop could do with updating
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(Barnstaple) - Posted 8 months ago
We were greeted by a very pleasant young lady. Her help and advice helped us to decide on our purchase.
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(Great Yarmouth) - Posted 8 months ago
Very welcoming and explained everything i needed to know.
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(Darlington) - Posted 9 months ago
Service was very good, will be back again thank you
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Posted 9 months ago
Great, helpful and welcoming customer service.
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(Mansfield) - Posted 9 months ago
F.Hinds is rated 4.9 based on 62,373 reviews