F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Hillingdon
Rating: 4.87

4.9 Rating 62,373 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,373 reviews

Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 4 star review on 1st September 2026

3126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called into FHinds in chemsley Wood to day for watch repairs both assistants were very polite and professional will be calling in again”

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(Birmingham) - Posted 11 months ago

“Was assisted by a wonderful member for staff. Excellent customer service.”

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(Basingstoke) - Posted 11 months ago

“I was very impressed with the service I received from F Hinds the Manager in particular went above and beyond delivering my ear rings to me.”

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(New Malden) - Posted 11 months ago

“Good service. Very polite.”

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(Torquay) - Posted 11 months ago

“The lady who served me Roxanne , was polite , friendly , n very efficient n helpful”

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(Braintree) - Posted 11 months ago

“From the moment we arrived we were made to feel valued. Our moment of choosing an eternity ring was such a pleasurable experience. The sales assistant Leisha was patient and more importantly, honest which we appreciated. We ended up with something far better than we hoped for. My eternity ring really complements my other rings. Something that probably wouldn’t have happened without Leisha’s guidance. Then when we went to pick up the ring we had the same experience in that we were made to feel special and valued Thank you!”

F.Hinds 5 star review on 17th September 2025

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(Swansea) - Posted 11 months ago

“Really helpful assistant who patiently went through options and helped me choose a beautiful new watch.”

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Posted 11 months ago

“Friendly and helpful staff.”

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(Frenchgate Centre) - Posted 11 months ago

“Nice environment ,good choice of products,friendly staff”

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(Walsall) - Posted 11 months ago

“Popped in to have a replacement battery in my watch.The service I received was very fast and efficient.”

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(Havant) - Posted 11 months ago

“Great customer service, quality product that's value for money”

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Posted 11 months ago

“I didn’t feel anything 😀 I didn’t catch the gentleman name, but I would totally recommend him to do anyone’s piercing.”

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(Havant) - Posted 11 months ago

“Staff are always welcoming and friendly. Excellent service.”

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(Clacton-on-Sea) - Posted 11 months ago

“Excellent service”

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(Huddersfield) - Posted 1 year ago

“Sophie was very friendly and helpful. She gave us time to decide which necklace we preferred, with no hard sell, just a friendly attitude and a smile. These things cost nothing but are lively to see. Love the necklace and a great price thankyou.”

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Posted 1 year ago

“Great staff, very helpful and friendly.”

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(Solihull) - Posted 1 year ago

“Very pleasant staff nothing was too much bother helpful and polite”

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(Middlesbrough) - Posted 1 year ago

“The shop was inviting the sales team very helpful”

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(Swansea) - Posted 1 year ago

“Lovely young lady served me bit the box for my purchase was broken and I was told well you either have it or not. Disgusting customer service from the gent and older lady. Disappointed is an understatement this is for a present and it looks like I purchased it from a jumble sale”

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(Crystal Peaks) - Posted 1 year ago

“Excellent friendly service 5 star ⭐”

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(Redditch) - Posted 1 year ago

F.Hinds is rated 4.9 based on 62,373 reviews