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F.Hinds Reviews

4.9 Rating 62,371 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,371 reviews
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Very helpful and friendly
Helpful Report
(Cirencester) - Posted 10 months ago
I went into the Darlington store and spoke to the ring advisor who helped me find the right size ring for my arthritic fingers. All the staff were pleasant, I bought a lovely ring which is now being sized for me. Thank you
Helpful Report
(Darlington) - Posted 10 months ago
Looking for a replacement watch strap - sales team member very helpful and understanding of what was required - new strap sourced and fitted - objective achieved - thank you.
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(Taunton) - Posted 10 months ago
Yes, fine. Young chap attended, adjusted the strap and all good.
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(Weston-super-Mare) - Posted 10 months ago
Very helpful shop assistant.
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(Horsham) - Posted 10 months ago
Very helpful assistant
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(Bury) - Posted 10 months ago
Absolutely first class service.. went above and beyond for my daughter (12) and son (14)
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(Brierley Hill) - Posted 10 months ago
Great customer service, product knowledge 👌 very pleasant atmosphere in the store. Made to feel comfortable and welcome.
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(Burton Upon Trent) - Posted 10 months ago
The lady I dealt with was really helpful going above and beyond to sort out the problem. All dressed very smart and very polite
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(Clacton-on-Sea) - Posted 11 months ago
Very helpful and friendly staff never rush you
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(Hastings) - Posted 11 months ago
Very helpful and polite service.
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(Evesham) - Posted 11 months ago
Ordering and picking up was easier and the staff were really helpful
F.Hinds 4 star review on 1st October 2025
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(Walsall) - Posted 11 months ago
First class service from friendly staff and at very affordable prices.
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(Great Yarmouth) - Posted 11 months ago
Lady that served me, was very helpful and cannot fault customer service I received.
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(Carmarthen) - Posted 11 months ago
Very good service and friendly staff
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(Bury) - Posted 11 months ago
New battery fitted
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(Milton Keynes) - Posted 11 months ago
Website easy to navigate and lots of choice.
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(Chesterfield) - Posted 11 months ago
Services is nice and good
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(Orpington) - Posted 11 months ago
Called into FHinds in chemsley Wood to day for watch repairs both assistants were very polite and professional will be calling in again
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(Birmingham) - Posted 11 months ago
Was assisted by a wonderful member for staff. Excellent customer service.
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(Basingstoke) - Posted 11 months ago
F.Hinds is rated 4.9 based on 62,371 reviews