F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The shop assistant was very helpful and pleasant.”

Helpful Report

(Cardiff) - Posted 2 years ago

“Thank you for your help today. I was able to buy a lifetime battery for a much loved watch. A great idea considering the cost of replacement batteries from other outlets. The service given was very efficient and polite. Once again Thank you.”

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(Wellingborough) - Posted 2 years ago

“Always a great service. Your staff are a credit to you.”

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(Basingstoke) - Posted 2 years ago

“Their products are good and authentic. I also liked their service.”

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(Stevenage) - Posted 2 years ago

“It's was a my First time I been to F.Hinds very friendly and helpful staff and warm atmos farm.”

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(Stevenage) - Posted 2 years ago

“Ben was able to fit a larger sterling silver 'lobster' clasp on a necklace for me today. The necklace (not Hind's) had been badly finished off with a steel clasp. Now looks so much better and was only charged for the price of the clasp and not Ben's time. Ben was also very friendly and knowledgeable too. All in all, very pleased and top marks to Ben.”

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(Patchway) - Posted 2 years ago

“Male member of staff served us, he was a happy sole, felt really good when leaving, and even bought an extra item,”

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(Crystal Peaks) - Posted 2 years ago

“Very helpful staff member. Lovely friendly manner and I got what I went in for.”

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(Stafford) - Posted 2 years ago

“Help staff.”

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Posted 2 years ago

“The staff were so helpful.”

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(Bradford) - Posted 2 years ago

“Very helpful staff. Thank you.”

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(Cardiff) - Posted 2 years ago

“Excellent service. Tina was amazing. She really put my daughter at ease whilst piercing her ears. I was really impressed and will be recommending the service to others.”

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(Dover) - Posted 2 years ago

“No comment”

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(Horsham) - Posted 2 years ago

“Very friendly and helpful”

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Posted 2 years ago

“Excellent, informative and pleasant staff delivering great service to customers when they need it most”

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(Crystal Peaks) - Posted 2 years ago

“Always the best experience in the merry hill store. They always show such care and attention! Sam was amazing with my daughter and we arrived late due to traffic but she didn’t rush us and gave us the most amazing service - which is hard to come by these days!!! Thank you Sam!”

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(Brierley Hill) - Posted 2 years ago

“For something small or something special you will find it here .”

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(Newport) - Posted 2 years ago

“I had brilliant service and the staff came across genuine and very polite”

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(Swindon) - Posted 2 years ago

“Great customer service. Made selecting what we needed easy and the correct size arrived within days.”

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(Crystal Peaks) - Posted 2 years ago

“Nice staff, friendly and helpful. Discussed product bought and answered all questions Went into the shop at darlington”

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(Darlington) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews