F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,214 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,214 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“I went shopping in the Bracknell store yesterday. The ladies were patient kind and helpful and I purchased the perfect gift. Great service!”

Helpful Report

(Bracknell) - Posted 2 years ago

“We enjoyed exceptional service from a lovely lady in Cheltenham. She put my daughter at ease whilst she was having her ears pierced and couldn’t have been more understanding, meticulous and helpful.”

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(Cheltenham) - Posted 2 years ago

“Pleasant staff, very helpful.”

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(Cwmbran) - Posted 2 years ago

“Often passed this shop in Crystal Peaks shopping mall and looked at the window displays but never called in until I needed a new watch strap. I called in and was shown a large display which had the exact silver chain bracelet I wanted! The gentleman who served me was extremely friendly and helpful. My wrist was much too slim for the strap but no problem! He measured my wrist , took my watch and I left to carry on my shopping. On return he adjusted the strap to exact size and I left a very happy, satisfied customer! I was also told to return at any time should I have any problem.”

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(Crystal Peaks) - Posted 2 years ago

“Very attentive customer service. Had to order the right ring size in, but it arrived very quickly. Would definitely recommend this shop.”

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(Stafford) - Posted 2 years ago

“Excellent experience. The shop assistant was very knowledgeable, and the information given helped me make my decision. I chose a beautiful pair of diamond studs which I am delighted with”

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Posted 2 years ago

“Efficient and Helpful”

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(Hereford) - Posted 2 years ago

“Great service and very friendly”

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(Liverpool) - Posted 2 years ago

“Very good and very lovely customer service ❤️”

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Posted 2 years ago

“Very pleasant staff at East Midlands Outlet. Knowledgeable too.”

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Posted 2 years ago

“We had a very pleasant experience, very helpful”

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Posted 2 years ago

“Very friendly eager to help staff. Good quality at a reasonable price”

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(Cwmbran) - Posted 2 years ago

“Shopped in the fleet store, i had my ears pierced, and i cannot fault the staff at all, so friendly and welcoming”

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(Fleet) - Posted 2 years ago

“Lovey helpful staff very friendly and made our shopping experience pleasant.”

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(Havant) - Posted 2 years ago

“Excellent service and advice from kind and knowledgeable assistants.”

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(Bishop's Stortford) - Posted 2 years ago

“I have used hinds in the past, and as usual the service is second to none. The staff are marvellous.”

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(Blackpool) - Posted 2 years ago

“Staff was friendly and very helpful.”

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(Cowley) - Posted 2 years ago

“Very helpful and friendly thank you 👍”

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(Derby) - Posted 2 years ago

“Great customer service would highly recommend for advice and assistance”

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(Dover) - Posted 2 years ago

“A pleasurable shopping experience in a roomy, light and airy shop being attentively attended to by friendly, polite, knowledgeable staff.”

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(Hertford) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,214 reviews