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F.Hinds Reviews

4.9 Rating 62,326 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,326 reviews
Shipping & Delivery
On-time Delivery
99%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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Staff are efficient, friendly and knowledgeable.
Helpful Report
(Stafford) - Posted 2 years ago
Excellent service from pleasant staff.
Helpful Report
(Bexhill-on-Sea) - Posted 2 years ago
BOUGHT A PAIR OR SILVER HOOP EARRINGS. THE SALES ASSISTANT WAS LOVELY AND SHOWED ME THEM, (SHOWING HOW THE HINGE WORKS) WHEN I GOT HOME A FEW HOURS LATER I OPENED THE BOX TO FIND ONE OF THEM (HINDGE) WAS MISS SHAPED I RETURNED TO THE SHOP TO BE TOLD THEY NEEDED TO BE SENT TO HEAD OFFICE AND WOULD TAKE ABOUT 3-4 WEEKS. AS HAD NO PHONE CALL I RETURNED TO THE SHOP TO BE TOLD I COULD ONLY HAVE 25% ANYTHING IN SHOP. NOT THINKING (i THOUGHT EXCHANGE AND PAY THE DIFFERENCE) I ENDED UP ACTUALLY BUYING A MORE EXPENSIVE PAIR. SO ENDED UP PAYING WAY MORE THAN INTENDED...AND HAVING TO KEEP THE BADLY MADE ORIGINALS.....BUT ALL TOO MUCH OF A FUSS SO SORRY WONT BE BACK....SHAME.
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(Exeter) - Posted 2 years ago
Staff very friendly and helpful. Satisfied customer.
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(Stroud) - Posted 2 years ago
Extremely helpful staff made for a good shopping experience
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Posted 2 years ago
F.Hinds New Malden store are very welcoming and nothing is to much trouble. They always go the extra mile in helping you make the right choice.
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(New Malden) - Posted 2 years ago
Very knowledgeable about the watch i bought absolutely spot on
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(Mansfield) - Posted 2 years ago
Great service and advice, plenty of selection
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(Cwmbran) - Posted 2 years ago
Went in for battery change in watch, staff were friendly and helpful, only issue was card machine problems but staff were trying to fix this
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(Staines-upon-Thames) - Posted 2 years ago
Always a pleasure to go there. Have a lifetime guarantee on my watch battery, this is my 4th battery- no quibbles and no fuss. Thank you
Helpful Report
(High Wycombe) - Posted 2 years ago
Very pleased with the service I received when buying earrings, and then returning to have my ears pierced. The staff were very helpful and polite - a credit to your store.
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(Taunton) - Posted 2 years ago
The service provided by f.hinds was amazing my daughter had her ears pierced for the first time they sat down and talked through everything with her step by step should her the equipment used and let her ask as many questions as possible 😀
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(Cwmbran) - Posted 2 years ago
Excellent service staff really helpful and professional
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(Cheltenham) - Posted 2 years ago
Lady who served me new about the product I brought and was very helpful.
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(Aldershot) - Posted 2 years ago
Little bit overpriced on some items but some are reasonable and great! Staff in the high wycombe branch are always so nice
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(High Wycombe) - Posted 2 years ago
Very good service
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(Fleet) - Posted 2 years ago
My second daughter to visit for ear piercing and in both cases we were so impressed by the professionalism, care and reassurance given. We felt completely comfortable with the service, the after care advice and support we received.
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(Milton Keynes) - Posted 2 years ago
The assistant new exactly what she was doing
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(Cardiff) - Posted 2 years ago
Staff are always very helpful and friendly no matter how busy they are.
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(Cheltenham) - Posted 2 years ago
The assistant was very attentive and thorough. All in all very very good.
Helpful Report
(Clacton-on-Sea) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,326 reviews