F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,215 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,215 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“Perfect care”

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(Walsall) - Posted 2 years ago

“Very helpful staff”

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(Milton Keynes) - Posted 2 years ago

“Iam very pleased with my purchase of my ring great quality and recommended it to any men looking for a nice ring”

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Posted 2 years ago

“Very helpful staff,beautiful jewellery”

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(Havant) - Posted 2 years ago

“I really love the shops assistant who helped us.she is the best”

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(Patchway) - Posted 2 years ago

“Very good service didnt have to wait long to be served friendly staff”

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(Crawley) - Posted 2 years ago

“Friendly and professional service again.”

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(Brierley Hill) - Posted 2 years ago

“Love the jewellery from your chain. I asked for gift vouchers for your store. Staff very helpful and friendly”

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Posted 2 years ago

“Very tidy and clean shop, staff helpful, polite and friendly.”

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(Southampton) - Posted 2 years ago

“Excellent service from your lovely staff.”

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Posted 2 years ago

“Very friendly staff, easy to find what we were looking for”

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(Cardiff) - Posted 2 years ago

“Excellent customer service”

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(Frenchgate Centre) - Posted 2 years ago

“Staff friendly and helpful.”

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Posted 2 years ago

“Staff were friendly all the time and efficient when they could be. By that I mean there is only one till . Why. There were three staff members serving, one of those on the till, the other two apologising to customers because they would have to wait for the one and only till. Mean while , customers who were coming into the shop were being advised that there would be a slight delay until they could be served. I noticed a couple of people walk out when told that. Disappointing.. I waited just under 10 minutes for my item to be rung up at the till. You don’t expect service like that. Not in this day and age. Invest in more tills. Keep everyone happy.”

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Posted 2 years ago

“Excellent customer service.”

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(Shrewsbury) - Posted 2 years ago

“I've always found the staff friendly and helpful.”

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(Staines-upon-Thames) - Posted 2 years ago

“I was very pleased with the service and the politeness of Theresa the sales assistant, even though the shop was very busy.”

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(Wrexham) - Posted 2 years ago

“Excellent service very fast with personalised items 2 week turn around”

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(Telford) - Posted 2 years ago

“All three staff members, we’re happy, polite, and professional, giving myself and the other customers help and advice first class service. Thank you”

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(Crystal Peaks) - Posted 2 years ago

“Found the perfect gift at a good price and helpful service”

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Posted 2 years ago

F.Hinds is rated 4.9 based on 62,215 reviews