F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,215 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,215 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 28th January 2026

3050

Anonymous

Anonymous // 01/01/2019

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“Staff in the Crawley Branch were very helpful as I reviewed many products and gave helpful suggestions as I made my choices”

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(Crawley) - Posted 2 years ago

“Really good service and very pleasant work force”

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(Stamford) - Posted 2 years ago

“Lovely staff and very helpful”

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(Brierley Hill) - Posted 2 years ago

“Service provided as requested and in good time - good customer focus.”

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(Waltham Cross) - Posted 2 years ago

“Very good value, excellent customer service.”

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(Derby) - Posted 2 years ago

“Visited FH to order my new Seiko speedtimer which arrived in the timescale Julie said it would and communication via email giving me up updates was perfect thank you”

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(Solihull) - Posted 2 years ago

“Hi, I ordered a Seiko watch and unfortunately, the strap was much too long. However, the lady serving us was excellent and offered to replace the strap with another leather strap. She was fantastic and nothing was too much trouble for her. Thank you so much. Iain”

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(Swindon) - Posted 2 years ago

“I came in to buy some replacement earrings after having my ears pierced a few months ago, the lady that served us was very helpful, even going as far to take my earrings out for me as I had been struggling to get them out, much appreciated, thankyou.”

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Posted 2 years ago

“Great service, staff member was very helpful.”

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(Basildon) - Posted 2 years ago

“Member of staff very knowledgable helpful and friendly”

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(Braintree) - Posted 2 years ago

“Very good sales service”

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(Thurrock) - Posted 2 years ago

“Very good customer service from staff, always helpful. I always find what I need and purchase or if just browsing will always end up purchasing something whenever I visit the store.”

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(Wolverhampton) - Posted 2 years ago

“Adriana is professional, helpful and friendly. Her service is second to none. Many thanks for your help.”

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Posted 2 years ago

“Very kind and helpful workers. Amazing customer service and friendly. Thank you a lot :)”

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(Cowley) - Posted 2 years ago

“I was delighted with my purchase of a lovely watch. The assistants were very helpful and happy to help & adjust the strap to a better fit for me.”

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(Cwmbran) - Posted 2 years ago

“Amazing customer service and I would definitely recommend anyone to them 👍🏽”

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(Walsall) - Posted 2 years ago

“Staff very nice and very helpful”

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(Fleet) - Posted 2 years ago

“Purchased two wedding rings, quite a last minute thing as my partner has stage 4 bowl cancer. Good intore service and they arrived quickly for collection at our local store. We had purchased an eternity ring prior at the same branch and had good service then as well. Now bring on thr 3rd of November!😊”

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(Wellingborough) - Posted 2 years ago

“Very helpful and experienced staff.”

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(Wellingborough) - Posted 2 years ago

“great service and really good value for money.”

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(Solihull) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,215 reviews