F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,216 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,216 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 4th February 2026

3072

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Service could not fault them. It's a pity other shops aren't as helpful”

Helpful Report

(Patchway) - Posted 2 years ago

“Earrings are lovely but the butterfly Holders at the back just slipped off had to use old fasteners from another pair of earrings but for £5 what can you expect. But still lovely studs”

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Posted 2 years ago

“Always very welcoming, friendly and helpful. Will always recommend F.Hinds Boscombe, they go above and beyond”

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(Bournemouth) - Posted 2 years ago

“The lady in the shop was very helpful and pleasant”

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(New Malden) - Posted 2 years ago

“Excellent service, staff very friendly and helpful”

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(Barnstaple) - Posted 2 years ago

“The sales lady was extremely helpful, however, the other lady was curt.”

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(Patchway) - Posted 2 years ago

“Lady at Cambridge store was very helpful with my partners engagement ring 💍 thank you”

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(Cambridge) - Posted 2 years ago

“The lady who served me was really helpful, and I didn’t feel under pressure to buy anything. She kept bringing different style/lengths of necklace until I found the one for me. Big thanks to her”

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(Norwich) - Posted 2 years ago

“Staff have been very helpful”

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(Bury) - Posted 2 years ago

“Lovely assistant was very helpful when buying a watch”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I was served immediately and efficiently.”

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(Worthing) - Posted 2 years ago

“Over the years I have spent a lot of money in your stores. Platinum etc Yesterday I was unsure but purchased a pair of mini mouse earings for a 6 year old. The sales lady they were purple,I did not think so. Also bought the insurance. The six year old, never touched them, she didnt like themselves she wouldn't wear them they never came out of the box. I took them back this morning. The male pointed out they don't refund on earnings. I couldn't believe no one had pointed this out before I bought them. Yes It does say on the receipt,which he pointed out. Yes he was probably doing his job. Surely a bit of trust and thought might have gone a long way. Why did I purchase insurance as the lady had said if lost one or broken .I they could be returned and exchange ?? Needless to say. I will NOT be purchasing from you ever again. I would like to know WHY you are selling insurance when clearly it can't be used, ls this a matter for trading standards ? What refund I refer to the next question??”

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(Great Yarmouth) - Posted 2 years ago

“Excellent service. Thank you”

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(Great Yarmouth) - Posted 2 years ago

“Effecient, professional, helpful,and pleasant staff member, shop clean and inviting”

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(Liverpool) - Posted 2 years ago

“Lovely store, great customer service and excellent products. Will definitely return again”

F.Hinds 5 star review on 26th October 2023

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(Aldershot) - Posted 2 years ago

“Found the Yate Branch staff very helpful in helping me choose my Wife's surprise 60th Birthday present. They were very considerate as they could see i needed some professional guidance in selecting something appropriate. Very friendly and cheerful greeting when i arrived in the shop. and by the way, my wife loved the gift i chose!!! Satisfaction all round!!!”

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(Yate) - Posted 2 years ago

“Good quality service, with high quality items to buy.”

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(Derby) - Posted 2 years ago

“I love these studs there perfect for my daughter.”

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Posted 2 years ago

“Always very pleasant and helpful and do a good job”

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(Woking) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,216 reviews