F.Hinds Reviews

Name: F.Hinds
Address: 24 Park Road, 24 Park Road, Uxbridge
Rating: 4.87

4.9 Rating 62,207 Reviews

98 %

of reviewers recommend F.Hinds

4.9

Based on 62,207 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026

3050

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and helpful”

F.Hinds 5 star review on 5th January 2024

Helpful Report

(High Wycombe) - Posted 2 years ago

“Really impressed when I visited the Horsham store today. Joanne K was really helpful and knowledgeable about the jewellery range she went out of her way to assist my purchases”

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(Horsham) - Posted 2 years ago

“Personal knowledgeable service at a local store.”

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(Stroud) - Posted 2 years ago

“Efficient, friendly and knowledgeable”

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(Torquay) - Posted 2 years ago

“Excellent service”

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(Stroud) - Posted 2 years ago

“Staff brilliant really friendly and helpful gave me several different options and got what I needed. Also interacted with my children.”

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(Sheffield) - Posted 2 years ago

“I called to reserve earrings, lovely Marie held them on a no deposit and set up my account. She was extremely helpful and polite. Collected them the next day, same amazing service. Staff polite and took time to check I liked my choice, no rushing excellent 5 star service”

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(Manchester) - Posted 2 years ago

“Staff extremely helpful a pleasure to shop there at the branch in Merthyr Tydfil”

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(Merthyr Tydfil) - Posted 2 years ago

“Very helpful, lady knew what I was looking for and found it straight away, offered different sizes and also alternative rings that I might like.”

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Posted 2 years ago

“I was told that it would take 1hour for my watch battery to be fitted and it was ready when I went to collect it”

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(Basingstoke) - Posted 2 years ago

“The assistant was very helpful and was prepared to spend time with me while I chose a pretty silver necklace for my daughter, she loves it”

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(Coventry) - Posted 2 years ago

“The staff were very helpful and customer service was fantastic”

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(Ramsgate) - Posted 2 years ago

“Nice staff and helpful”

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(Derby) - Posted 2 years ago

“Customer service was amazing .. what a lovely lady. A credit to f. hinds”

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(Norwich) - Posted 2 years ago

“Staff were very helpful, and polite. Nothing was to much trouble for them, but at the same time you were left alone if you wanted to be, not Pushy staff”

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Posted 2 years ago

“Purchased a bracelet for my daughter for Xmas and unfortunately it was too big for her dainty wrist. However, despite the refund/return window expiring, customer services were incredibly kind and understanding and allowed me to exchange it for a smaller sized different bracelet. They even notified the store to let them know beforehand so that there would be no issues exchanging it. Beautiful little presentation box too at no extra cost. Staff lovely and helpful.”

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(Sheffield) - Posted 2 years ago

“Very pleasant and helpful service.”

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(Taunton) - Posted 2 years ago

“Staff very polite”

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(Ipswich) - Posted 2 years ago

“Such lovely staff”

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(Worthing) - Posted 2 years ago

“l left my watch with a gentleman to enable him to put in a new battery and was told it would be around an hour so l returned at the appointed time and was served by a lovely lady and received my watch with the new battery and the correct time on the dial. They were both lovely people and very efficient and polite and comfortably chatty.”

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(Hastings) - Posted 2 years ago

F.Hinds is rated 4.9 based on 62,207 reviews