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F.Hinds Reviews

4.9 Rating 62,207 Reviews
98 %
of reviewers recommend F.Hinds
4.9
Based on 62,207 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Read F.Hinds Reviews

About F.Hinds:

Independent and family-run, right from the start.

Ever since George Henry Hinds opened our first store in 1856, we’ve built our reputation on family values.

Now run by the sixth generation of Hinds members, we have over 1,000 incredible staff across 118 stores and our Uxbridge HQ. They may not all share the Hinds name, but they’re all part of the family. And that family feel is what makes the service we offer you so personal.

From diamonds to gemstones, gold to silver, watches to clocks and gifts to collectibles – we’ve been offering high-quality jewellery at affordable prices for nearly 170 years.

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F.Hinds 5 star review on 13th January 2026
Katie P
F.Hinds 5 star review on 13th January 2026
Donna O
F.Hinds 5 star review on 13th January 2026
Debra T
F.Hinds 5 star review on 12th January 2026
Sandra M
F.Hinds 5 star review on 12th January 2026
Chris M
F.Hinds 5 star review on 11th January 2026
Stephen V
F.Hinds 5 star review on 11th January 2026
Trudy M
3050
Anonymous
Anonymous  // 01/01/2019
Staff very friendly& helpful. Very pleased with my lovely ring thank you
Helpful Report
(Evesham) - Posted 2 years ago
Extremely helpful assistant, who managed to find me a lovely pair of earings and to advise on a future ring purchase. Amazing customer service.
Helpful Report
(Cambridge) - Posted 2 years ago
I was treated wonderfully by your Lady staff. Was informed by email that Hindes was unable to help this time around. Very satisfied
Helpful Report
(Barnstaple) - Posted 2 years ago
Very competitive prices and the staff were excellent.
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Posted 2 years ago
Staff is professional and helpful
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(Basingstoke) - Posted 2 years ago
A very friendly and helpful service thank you.
Helpful Report
(Chippenham) - Posted 2 years ago
The staffs are polite and very helpful.
Helpful Report
Posted 2 years ago
Good service.
Helpful Report
Posted 2 years ago
Zow W was so friendly and helpful,very knowledgable about product that I bought.
Helpful Report
(Berkshire) - Posted 2 years ago
Friendly, knowledgable staff - service as it should be.
Helpful Report
(Norwich) - Posted 2 years ago
Excellent customer service.
Helpful Report
(Patchway) - Posted 2 years ago
The lady behind the counter was very helpful. Very pleasant. Had a lovely little chat. Just a lovely experience. Lovely friendly lady. Walsall branch
Helpful Report
(Walsall) - Posted 2 years ago
Fantastic service, staff were amazing. Very happy with our purchase.
Helpful Report
Posted 2 years ago
always good and excellent service .
Helpful Report
(Sittingbourne) - Posted 2 years ago
So disappointed as I bought earrings and lockable backs which are good but the earring rods are so short that they make my earlobes feel squashed and uncomfortable
Helpful Report
(Fleet) - Posted 2 years ago
Staff friendly and professional
Helpful Report
(Dunstable) - Posted 2 years ago
really enjoyed my short interaction with staff member. very helpful, knowledgeable and quickly fixed my watch battery problem. As always, kind and caring and helpful as i find Hinds staff always are.
Helpful Report
(Bracknell) - Posted 2 years ago
Very friendly & knowledgeable staff, great customer service.
Helpful Report
Posted 2 years ago
Excellent customer services at the Sittingbourne branch on the Forum.
Helpful Report
(Sittingbourne) - Posted 2 years ago
Very happy with the ankle bracelet and happy with the way it was mended.
Helpful Report
(Bexhill-on-Sea) - Posted 2 years ago
F.Hinds is rated 4.9 based on 62,207 reviews