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Farrar & Tanner Reviews

4.8 Rating 5,903 Reviews

95 %

of reviewers recommend Farrar & Tanner

Company Reviews

Product Reviews

4.8

Based on 5,903 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 3rd May 2024

Farrar & Tanner 5 star review on 25th April 2024

Farrar & Tanner 5 star review on 18th April 2024

Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 27th March 2024

Farrar & Tanner 5 star review on 22nd March 2024

Farrar & Tanner 5 star review on 19th March 2024

434

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional and respectful throughout my transaction . Customer service is excellent and resolution was reached swiftly. If you're in doubt about purchasing on line with this company, don't be, they offer a prestige service.”

Helpful Report

Posted 8 months ago

“Good selection and delivered well packaged and swiftly. Had a little trouble ordering on line as somehow ended up with 3 in my basket instead of 1 gift and it took me quite a while to work out how to delete items. That could be down to my age! Very satisfied with the gift and would recommend”

Posted 1 day ago

“Excellent servicce from a very professional company”

Posted 2 days ago

“The jewellery box was a present for my daughter. She loves it and the added touch of the personalised initials set it off lovely. It is beautifully made and quality. A treasured gift. The service was excellent from start to finish with accurate and timely communication re delivery. I will definitely buy from them again. No hesitation.”

Posted 3 days ago

“This is a lovely hip flask with a quality feel. The 4oz size is perfect for slipping in a pocket and the Victorian style is a lovely shape. The engraving is perfectly proportioned and positioned. From ordering to delivery, with engraving, took only 42 hours, which is remarkable. I would highly recommend both product and supplier.”

Posted 3 days ago

“Came across the company and was drawn to it by shated namr but honestly the things available are beautiful and it took me a whilst to choose what to get. In the end, i got a beautiful pair of whiskey glasses. I know my husband will love them for our copper anniversary.”

Posted 3 days ago

“I highly recommend F&T. The mark of a great business is not just great products and service but how they perform when things go wrong for whatever reason - especially if as in my case it is the customer’s fault. Their customer support was exemplary in my case and I applaud this business for their customer-centric approach.”

Posted 3 days ago

“The item was delivered on time and was as requested. A very satisfactory service and I am sure our grandson will appreciate his 18th. birthday present!”

Posted 4 days ago

“Excellent customer service and high quality product Thank you”

Posted 4 days ago

“Quick delivery & quality item. Bought one for a gift & then another for my husband because he liked it so much.”

Posted 6 days ago

“Excellent prompt service highly recommend”

Posted 6 days ago

“Bought a travelling chess set as birthday present Looks nice But it needs a protective cover with handles for actual travelling”

Posted 6 days ago

“Great service. Ordered a wine gift in a presentation box to be delivered for my brothers birthday. It was delivered quickly and he thoroughly enjoyed it.”

Posted 1 week ago

“Very prompt and efficient service”

Posted 1 week ago

“Great selection on website, easy to order etc. my two personalised items were received in just a couple of days - super quick! Thanks very much!”

Posted 1 week ago

“GOOD PRODUCT WHICH I BROUGHT, FAST DELIVERY. FOUND WEBSITE EASY TO USE, WOULD RECOMMEND AND USE AGAIN.”

Posted 1 week ago

“Absolutely delighted with my purchase of a gentleman's wallet from Farrar & Tanner. Exceptionally high quality and delivered very quickly.******”

Posted 2 weeks ago

“Quality wasn’t great and expensive”

Posted 2 weeks ago

“Very good quality product”

Posted 2 weeks ago

“Love this belt. It's my first proper belt since I've lost weight and I fear I may have gone too large, but I can always add holes. It's so soft and comfortable.”

Posted 2 weeks ago

“Excellent service. Fast despatch. Quality items. Highly recommended.”

Posted 2 weeks ago

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Farrar & Tanner is rated 4.8 based on 5,903 reviews