Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,905 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 12th September 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product great service, disapointed with the outer box for the product we bought but the team were very helpful with getting a new one. Excellent customer service.”

Helpful Report

Posted 2 months ago

“Good quality product, though somewhat overpriced. Excellent service, very quick delivery, effective product and postal packaging .”

Helpful Report

Posted 2 months ago

“Beautiful watch and stand. This is a special gift and I am so pleased I chose Farrar & Tanner. The quality is outstanding, very good value for money and very expedient delivery. Thank you”

Helpful Report

(Cheltenham) - Posted 2 months ago

“The backgammon set is lovely, it looks expensive and it’s just gorgeous. The only thing is that the cups to put the dice in are plastic and very noisy and it just doesn’t match the quality of the overall set.”

Helpful Report

Posted 2 months ago

“This turned out to be a perfect 21st birthday gift”

Helpful Report

Posted 3 months ago

“Good product happy with purchase”

Helpful Report

(Cheltenham) - Posted 4 months ago

“Very satisfied with transaction.”

Helpful Report

(Cheltenham) - Posted 5 months ago

“We had a problem with the item we ordered, however, it was dealt with efficiently and we are very pleased with the outcome. Would certainly use your company again.”

Helpful Report

Posted 5 months ago

“Nice product and nicely wrapped. I expected the card to be printed not hand written. This isn’t a problem but may be worth making this clear as for certain occasions a message written in someone else’s hand doesn’t seem appropriate. Thank you”

Helpful Report

Posted 5 months ago

“Excellent musta little disappointed the initials weren't easy to see”

Helpful Report

(Cheltenham) - Posted 5 months ago

“Product delivered promptly, well packaged and in good condition. Would use this company again.”

Helpful Report

Posted 5 months ago

“Good but i payed for gift wrapping and didn’t get it”

Helpful Report

Posted 5 months ago

“Glass was delivered in time and my brother was pleased with it. I can't give a higher score because I have not seen the product in person.”

Helpful Report

Posted 6 months ago

“The reason I gave four stars is because I paid extra for next day delivery. I ordered after 2:00 so I expected it to be the day after next day but it still took 48 hrs.”

Helpful Report

(Cheltenham) - Posted 6 months ago

Hi John, Thank you for your review, My apologies for any confusion, but our same day dispatch cut off time for Next day delivery is before 2pm, not after. I can see from the tracking that your order arrived within the adverised time frame, as the order was dispatched the following day. Kind Regards Farrar and Tanner Customer Service

Posted 6 months ago

“The flask I ordered is beautiful and just what I had in mind. The funnel that comes with it to fill the flask is made of cheap plastic, a stainless stell funnel would have been nice. Lastly, the captive top on the flask came off its hinge when I rinsed the flask before the first use. That said, customer service was very quick to respond and resolve the matter by offering me a refund or replacement.”

Helpful Report

(Cheltenham) - Posted 6 months ago

“I am happy with my new handbag. A slight criticism is that the leather is not as soft as I would have hoped.”

Helpful Report

(Cheltenham) - Posted 7 months ago

“Coference pad folder - leather. Ordering this to look as pro in my upcoming management level Job interview. It looks great and I'm sure it will convince the audience. Only development idea is to make left sheet pocket bit more spacy that I can put some A4 doc's more in.”

Helpful Report

(Cheltenham) - Posted 7 months ago

“Beautiful belt and adore the personalisation. However was extremely disappointed at the positioning of it. I wasn’t given the option to select placing of this. Unfortunately it has been done on the outside of the belt. Resulting that my husband won’t wear it because of this. Really thought it would be on the inside.”

Helpful Report

Posted 7 months ago

“Very good service.would recommend this company. LB”

Helpful Report

(Cheltenham) - Posted 7 months ago

“Loved the pocket watch I got for my husband 70s some minor questions but all sorted quickly so all in all would recommend.”

Helpful Report

Posted 8 months ago

Hi Diane, Thank you for your lovely review! We're so glad to hear that your husband loved the pocket watch and that any questions you had were quickly resolved. Best regards, Jamie Farrar & Tanner Customer Service

Posted 8 months ago

Farrar & Tanner is rated 4.8 based on 6,905 reviews