Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 7,898 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 18th December 2025

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Farrar & Tanner 5 star review on 11th December 2025

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Farrar & Tanner 5 star review on 10th December 2025

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Farrar & Tanner 5 star review on 6th December 2025

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548

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a knife gift wrapped for a present. Arrived quickly well packaged and beautifully tied and wrapped. Will definitely order from this company again”

Helpful Report

Posted 1 week ago

“Excellent service from ordering to delivery.I choose gift wrap and it is beautifully done. I haven't opened it yet as it is a present.”

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Posted 1 week ago

“Super service and no damaged boxes, always a bonus”

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Posted 1 week ago

“Customer service were amazing. I had a small issue and they helped me to sort it out straight away. Will be definitely coming back to buy more gifts. Thank you”

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Posted 1 week ago

“No feedback yet from the recipient except it arrived on time.”

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Posted 1 week ago

“Still not received any goods...”

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Posted 1 week ago

“Great - all as needed and quick”

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Posted 1 week ago

“I have purchased the leather document wallet for my husband for Christmas. It arrived in nice packaging and the personalisation on it is lovely. It smells lovely too. I'm looking forward to giving it to him at Christmas. Thank you.”

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Posted 1 week ago

“Love my new bag..very well packaged”

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Posted 1 week ago

“The whole ordering process was quick and easy. And delivery was super fast and on time. The parcel was well packed and wrapped. I will use Farrar & Tanner again.”

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Posted 1 week ago

“Great service, good communication from ordering to receiving package. Well packed to prevent damage and exactly as pictured/ described. Thoroughly pleased.”

Helpful Report

Posted 1 week ago

“After ordering some personalised brandy glasses, I expected the items to look like the image displayed on the website - they didn't. The font was much smaller and the position on the glass was much higher up making them look weird. I pointed this out to customer services and was told it's because I placed my order via my mobile and their website is not set up for online orders via a mobile. Only offered a refund of the engraving or store credit despite this being the fault of Farrar & Tanner. I didn't get what I ordered but still had to pay for it. Not impressed and will not use again.”

Helpful Report

Posted 1 week ago

Hi Steve, I'm so sorry for the disappointment. The engraving did not match what you were shown on the website, and you should have been offered the choice to return them, I am sorry about that. This has been reported to the marketing team so they can fix the issue. You're more than welcome to return for a full refund. I am happy for you to contact me directly on stacey@outdoor365.co.uk so I can sort this for you myself. Kindest regards, Stacey

Posted 1 week ago

“Stunning range of products, beautifully marketed. Found the perfect gift which was of high quality and delivered very quickly.”

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Posted 1 week ago

“Well packaged and prompt delivery, thank you.”

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Posted 1 week ago

“Was disappointed and wrote a review as my jewellery box hadn’t arrived when promised and as it was a Birthday present for my friend however It arrived today and the Royal Mail apologised as it was their fault. On opening the package I am so DELIGHTED with my purchase the quality, colour and packaging was second to none. Please accept my sincere apologies for the first review. I will definitely return to the Farrar & Turner in the New Year when looking for gifts etc.”

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Posted 1 week ago

“Amazing service and delivery”

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Posted 2 weeks ago

“Great speedy service”

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Posted 2 weeks ago

“Great selection of steak knives. Excellent service and delivery. Lovely quality. Thank you”

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Posted 2 weeks ago

“Ordered steak knife set for a Christmas present. I had it gift wrapped and this review is on the ordering and gift wrapping only as it hasn’t been given as the gift yet. Ordering was easy to Navigate, the gift wrapping is lovely and it was suitably wrapped for posting as well.”

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Posted 2 weeks ago

“Bought a penknife from you for Xmas present, thought it might have come in a box or some sort of packaging”

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Posted 2 weeks ago

Farrar & Tanner is rated 4.8 based on 7,898 reviews