Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 8,305 Reviews

94 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 1st March 2026

552

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a beautiful personalised trowel. It arrived quickly and is beautifully boxed, ready to give as a gift. Something unusual for a change and very well presented.”

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Posted 2 months ago

“Great service, arrived ealier than stated opening times but staff only too pleased to help, pleasant, helpful and knowledgeable staff. Thanks”

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Posted 2 months ago

“Lovely scarf thank you”

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Posted 2 months ago

“Excellent leather apron -very well presented and personalised - son in law delighted. Came well before Christmas - hope to use company again and will spread the name amongst friends. Mo Gedye.”

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Posted 2 months ago

“Excellent service from order to delivery. Will use this seller again. Belt was also top notch and fitted my partner perfectly.”

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Posted 2 months ago

“Excellent service, my Eye Witness Barlow arrived exactly as expected!”

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Posted 2 months ago

“Still haven’t received my order”

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Posted 2 months ago

Hi Sam, I am so sorry to see this. I have checked your tracking and can see DPD did not deliver in the expected timeframe. I will raise this with DPD as it's totally unacceptable and I am very sorry. I have issued a refund on your delivery fee. I can see delivery has been rescheduled for today, please let us know if this does not arrive today and we will organise a resend or a refund in full. If you contact me directly on stacey@outdoor365.co.uk then I can handle this personally should any more issues with DPD arise. My apologies once again. Best wishes, Stacey

Posted 2 months ago

“Good price, great price and fast delivery”

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Posted 2 months ago

“Great service.”

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Posted 2 months ago

“Very good service. Parcel arrived on time nicely packed. Very pleased with my experience of using Farrar & Tanner. Will definitely use again.”

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Posted 2 months ago

“Very nice good quality product delivery was as stated”

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Posted 2 months ago

“Prompt Service”

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Posted 2 months ago

“First rate service with fast delivery and product arrived in perfect condition. It was a pleasure to do business with this company and will use again. will also pass on details to family and friends.”

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Posted 2 months ago

“The gift has not arrived yet and was suppose to arrive before christmas i understand this is not the fault of Farrar & Tanner however i've struggled to get in contact”

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Posted 2 months ago

Hi there, I am so sorry for the trouble with DPD. I can see the parcel was delayed. Has this now been delivered? I am very sorry to hear you have struggled getting in touch; I cannot find any contact from you under your email address on the order. Would you like to email me directly on stacey@outdoor365.co.uk? That way, if the parcel still needs chasing, I can handle it personally and get it sorted for you as soon as possible. My sincere apologies once again for the delay with the courier. Best wishes, Stacey

Posted 2 months ago

“Beautiful product, sensible packaging and best of all delivered on time as promised!!! Definitely doing this again! Highly recommend.”

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Posted 2 months ago

“Fast service for a really greatly appreciated gift of a jewellery box.”

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Posted 2 months ago

“Promised next day delivery and delivered on time. Backgammon game is of really good quality. Well pleased with the experience.”

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Posted 2 months ago

“My board arrived very quickly. It is a lovely back gammon set that I will take care of and hopefully have for a very long time”

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Posted 2 months ago

“Quick delivery but very poor quality item (chess timer) more than double the price elsewhere (£75 v's £35 on other sites). Only ordered due to delivery promise as was for a Xmas present. Will be returning the item as one of the clocks does not work, but probably would haveanyway due to poor quality of item. Clearly a company that offers things massively overpriced Very disappointed”

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Posted 2 months ago

Hi Robert, I am very sorry for the disappointment with the clock. The price is determined by the manufacturer; so I am sorry to hear you feel it does not live up to the quality of the clock - I will pass this feedback onto the relevant department. We have a free return service on our website, please use that so you don't pay for any return postage. We can issue a full refund once it is returned. My sincere apologies again for the disappointment. Best wishes, Stacey

Posted 2 months ago

“Amazing gift wrapping looked professional and product was just as described.”

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Posted 2 months ago

Farrar & Tanner is rated 4.8 based on 8,305 reviews