Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,914 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

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Farrar & Tanner 5 star review on 12th September 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really high quality board and swift delivery. Bit disappointed in the quality of the counters (plastic, not oak like the board) but I can deal. Thanks very much”

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Posted 3 years ago

“I was impressed with the speedy response of customer services to my order review! However I was somewhat surprised to receive two orders from you! Again customer services acted swiftly, sending me a returns label! I have now returned the second order sent to me by mistake. However the box was rather heavy for me to return to the post office! I would have preferred collection from my house. However items sent were of good quality and I am happy with them. Thank you.”

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Posted 3 years ago

“This is Christmas gift for son in law, I’m sure he will be pleased with it Delivery was fairly prompt and the set is in a lovely presentation box, which I was very pleased with. Makes it look much more expensive than it actually was”

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Posted 3 years ago

“I ordered this necklace watch for my 97 year old mother in law as that was what she requested for Christmas. It was slightly smaller than expected but very nice and I hope she will be pleased with it. Arrived very quickly and in a nice box. Thank you.”

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Posted 3 years ago

“I ordered a hip flask from the website and there was problems with creating a account so I emailed and it instantly got fixed for me by the lady I was speaking with. The only minor thing was I was told I would get upgraded to free next day delivery as a apology but that never happened it stayed at 5 day standard delivery which I paid for”

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Posted 3 years ago

“Product received on time, engraving perfect. Overall an excellent gift”

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Posted 3 years ago

“This is the first tme that I have purchased from this company. Happy with speed of delivery also the quality of the item.”

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Posted 3 years ago

“Quality product. Delivered in time for my husband's birthday”

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Posted 3 years ago

“I was sent entirely the wrong engraved opinel knife - a shame given it was bday present, but customer service was brilliant and refunded in full promptly”

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Posted 3 years ago

“Good website and clear instructions on how to personalise items. Am improvement would be the ability to compare similar products (I was looking for spirit flasks and personal knives) as there is quite a range Despatched items quickly but Royal Mail seemed to send my parcel on holiday to various places around the UK before arriving safely with me.”

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Posted 4 years ago

“very please but more detailed working instructions would be appreiaated”

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Posted 4 years ago

“I found Farrar &Tanner to have some lovely products and found the product I wanted for my husband for our Golden Wedding anniversary. I did speak to a salesperson who was very helpful and polite. Correspondence was good via email. The only problem was that it took a while for the product to be delivered”

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Posted 4 years ago

“This was a close call getting the Wedding knief delivered in time for Thursday 05.08.21 I approached Farrar & Tanner Monday 2nd Aug 21 & submitted an order before 2pm to arrive the following day at the Hilton Greenwich. The wedding knife never arrived & knowbody from Farrar & Tanner contacted me to let me know why delivery had failed. On contacting Farrar & Tanner the following day, I spoke.to a lady can't remember her name but at that point I was very unhappy as there had been no delivery of the Wedding knife. The lady 1st apologised & explained the knife I purchased had been damaged but I should of been informed. She requested I choose another knife more expensive but not worry about the additional cost. The online lady assistant asked regarding the engraving to be put onto to knife & she said she would have it delivered next day by the wedding date in the morning before 9.30am. Well many thanks to that lady for insuring the wedding knife was completed and delivered to the hotel on the wedding day 05.08.21. Many thanks for her persistence, the wedding went to plan at Queens House Greenage, everyone had a memorable amazing day, many thanks to Farrar & Tanner the assistant was fabulous.”

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Posted 4 years ago

“Quality product and very good price.”

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Posted 4 years ago

“Great service always!!”

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Posted 4 years ago

“Excellent customer service . Ordered engraved tankard as 21st birthday present.Arrived on time .Very pleased”

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Posted 4 years ago

“Pleased with the Prosecco and chocolate gift set, although the bottle didn’t quite fit into the wooden box, which meant it bowed the lid resulting in a small crack all the way down, it also meant the bottle was scuffed where the lid had rubbed against it. The recipients were still very pleased with it. So that’s all I can ask for.”

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Posted 4 years ago

“The wallet is of good quality, only problem is that the inside writing you can hardly read due to it being virtually the same colour as the wallet. It does not stand out, so very disappointed with thatShould have been done in gold lettering..”

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Posted 4 years ago

“Good quality and speedy delivery. Although a bit pricey”

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Posted 4 years ago

“High quality product and engraving, made a very nice gift. A bit expensive when you compare to other stores selling similar products, but have not found others that did engraving in high-quality products.”

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Posted 4 years ago

Farrar & Tanner is rated 4.8 based on 6,914 reviews