Farrar & Tanner Reviews

Name: Farrar & Tanner
Rating: 4.78

4.8 Rating 6,915 Reviews

95 %

of reviewers recommend Farrar & Tanner

About Farrar & Tanner:

Based in the regency town of Cheltenham Spa, Farrar & Tanner procure bespoke, traditionally crafted gifts. Combining a history of blacksmith and iron work with a leather crafting heritage, Farrar & Tanner are driven by exceptional quality of materials, design and craftsmanship. A luxurious, practical collection of men's accessories, available for personalisation by their skilled team of engravers and leather embossers.

Visit Website

Phone:

0344 5678365

Email:

sales@farrar-tanner.co.uk

Location:

24, Lansdown Estate, Cheltenham
Gl51 8PL

Write Your review

Tell us how Farrar & Tanner made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Farrar & Tanner 5 star review on 12th September 2025

525

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DPD we’re at fault for delivering my parcel to the wrong house (never received) but Farrar & Tanner we’re excellent at ensuring I was refunded (it entered my account next day). Customer service was great over the phone. I would recommend for anyone who has issues to just call them as they were very helpful.”

Helpful Report

Posted 2 years ago

“Purchased as a Christmas present for special friends,the gift as such is very nice and well presented, just a little disappointed that the engraving which I thought I’d selected hadn’t been done. Perhaps my fault as I thought I had followed the instructions correctly, but nevertheless the less I’m sure they will be well pleased, it’s the thought after all.”

Helpful Report

Posted 2 years ago

“Lovely products. Quick delivery. Ordered an engraved knife for a gift, looks really lovely but one of the knives arrived bent sadly.”

Helpful Report

Posted 2 years ago

“Apart from arriving 6 days late my friend was delighted with the gift. Not your fault. Thanks”

Helpful Report

Posted 2 years ago

“Excellent product Could have done with a funnel to help fill it up !”

Helpful Report

Posted 2 years ago

“Very good service. Item was sent out quickly and was good quality.”

Helpful Report

Posted 2 years ago

“Lovely product but disappointed the personalised plaque was attached with double sided sticky tape for the price paid.”

Helpful Report

Posted 2 years ago

“I have bought from F&T before and the quality is great; as is the case here, however for this price I would have expected better packaging…a bag, box or something to present a quality gift in. A Jiffy bag with bits that go everywhere didn’t cut it unfortunately!”

Helpful Report

Posted 2 years ago

“My issue was sorted out quickly, courteously, and efficiently. Excellent quality products, and a company that clearly believes in outstanding customer service.”

Helpful Report

Posted 2 years ago

“Very quick service. Very happy”

Helpful Report

Posted 2 years ago

“The Stag Whisky Glasses were delivered promptly and on time and were well received by the recipient. Thank you”

Helpful Report

Posted 2 years ago

“Excellent knives will be a great present . Delivery a little confusing but love your web side”

Helpful Report

Posted 2 years ago

“Brilliant bit of kit I bought for my father-in-law after his 12 y/o one had finally given up on him, my only reason for dropping a star is that he's left handed and finds it lacking in certain areas (ergonomically), the quality of the multi tool is brilliant, super impressed!”

Helpful Report

Posted 2 years ago

“Had a problem with the wrong item being sent . However when I contacted the company; immediately this was remedied and a new correct item sent out straight away- brilliant service and lovely item - thank you”

Helpful Report

Posted 2 years ago

“Only four stars due to what was required for proof of age. Use a Credit Card to pay and you shouldn't have any problems. I used Paypal and had to scan personal documents and email. Hopefully, destroyed after submission.”

Helpful Report

Posted 2 years ago

“Fantastic customer services. Beautiful Sabatier knife block and stunning knives. I had an issue with the knife block which Farrar and Tanner immediately rectified. Even with the postal strikes, the company shupped via my original courier method. Absolutely brilliant. I didn't expect it to be rectified so quickly and it was. Very impressed. We will be shopping with Farrar and Tanner again, for sure and we wouldn't hesitate to recommend the company or the products. High end products at competitive prices with high end customer services. Refreshing.”

Helpful Report

Posted 2 years ago

“Purchase was easy, and when I receive my Item I hope I'm pleased with it.”

Helpful Report

Posted 2 years ago

“Nice box and quick delivery. It said in the description that the maximum bottle size it can fit is 12cm but it only measures 11.5cm so my Bottle didn’t actually fit which was disappointing.”

Helpful Report

Posted 2 years ago

“Ordered the thistle Tumbler as a gift for my partner, personalised with engraved messages and gift wrapped….. everything looked amazing, only one thing I felt spoiled it slightly was the invoice was also wrapped up inside the box. Probably an oversight but you don’t wouldn’t leave the price tag on a bouquet of flowers would you? Absolutely stunning quality of the product and gift wrapping. Overall 9/10”

Helpful Report

Posted 2 years ago

“Nothing to fault with the 10x10" set recently purchased. The board is a lovely piece of work for its size, the pieces are well defined and relative to each other in size. I can hold the magnetic board upside-down with all pieces staying on the board. As per another reviewer, the only 'complaint' I have is that there are no spare queens for promotion, and I don't see an option to buy the pieces as a separate transaction. Overall, a very stylish board and pieces. Highly recommended!”

Farrar & Tanner 4 star review on 20th September 2022

Helpful Report

Posted 3 years ago

Farrar & Tanner is rated 4.8 based on 6,915 reviews